Consumer Protection Law

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I booked a cruise with Carnival Cruise Lines for July 2020
Hello. I booked a cruise with Carnival Cruise Lines for July 2020 back in October, prior to this issues with covid19. I am a 71 year old female with asthma, etc. Once the virus became the focus of dis… read more
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The itinerary for a Mediterranean cruise for late April by
The itinerary for a Mediterranean cruise for late April by Oceania Cruises has been revised. They offer a 100% credit for a future cruise as late as 12/31/2022 if booked by 3/2021. I want a cash refun… read more
James J. Burnett
James J. Burnett
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About a year ago we booked a holiday to do a cruise in
Hi my name is Frank **.About a year ago we booked a holiday to do a cruise in Hawaii,but now with the Corona Virus thats going around we wanted to cancell.We have insurance but they will not refund us.Where do we stand.thanks … read more
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Edward
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Payment refund for airline seat assignment issue: I made
Payment refund for airline seat assignment issue: I made flight reservations by Princess Cruises Easy-air support. I paid for seat assignments but cancelled the flights reservation and booked another … read more
TJ, Esq.
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I am at odds with the AON travel insurance company regarding
I am at odds with the AON travel insurance company regarding a Travel Protection Insurance I purchased for a Cruise on Princess Cruise Line from LA to HI and back. I signed up for the cruise on May 19… read more
INFOLAWYER
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I am taking a cruise line to small claims court because they
I am taking a cruise line to small claims court because they will not refund my money. I did not purchase insurance but i unexpectantly broke my leg and could not take the trip. I was able to get some… read more
Thomas Swartz
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we booked a viking river boat cruise back in Oct 2014
we booked a viking river boat cruise back in Oct 2014 for the Rhine River. We booked prior to all the terrorist killings in France and now want to cancel the entire trip. I notified my representative … read more
Law Educator, Esq.
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cruise agency would not refund a cancel cruise 4 days before
cruise agency would not refund a cancel cruise 4 days before cruise day. refund is in the amount of $ 1242. The cruise was scheduled for July 15, constantly has been given excuses. My name isXXXXX and… read more
Isaac, Esq.
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We booked a Danube cruise with Grand Circle Travel. After 3
We booked a Danube cruise with Grand Circle Travel. After 3 days of a 12 day trip we were bounced from the trip because of my wife is in the early stages of Alzheimers. No warnings! Their policy state… read more
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I booked a cruise on line with a travel agent in another city
I booked a cruise over the phone with a travel agent in another city in Florida over the phone, I had never heard of a "non-refund travel agent" for any reason. They did not tell me anything about the… read more
MDLaw
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This case involves the Discover Card Zero Fraud Liability Guarantee
This case involves the Discover Card Zero Fraud Liability Guarantee which they refuse to honor even though fraud has been proven. All companies involved have instructed their employees not to release … read more
MShore Law
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VACATIONS TO GO, based in Houston Texas booked a cruise for me and my son with Princess Cruises. After reading Princess' Cruises Website, I told the agency I want a travel insurance. They contracted w… read more
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I booked a flight online from Cheap Tickets. Because the ticket
I booked a flight online from Cheap Tickets. Because the ticket was non refundable, I purchased travel insurance. While preparing for the trip we discovered that passport had been lost or stolen, and … read more
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In 2009 we booked a Princess Cruise for January 2010 Ruby Princess
In 2009 we booked a Princess Cruise for January 2010 Ruby Princess for a Penthouse suite for 20 days. (two cruises back to back) The first 10 days our cruise the PS was unacceptable, we paid $6000.+ 1… read more
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I m in Louisiana, I contacted a Travel Agent in Sept 09 to
I"m in Louisiana, I contacted a Travel Agent in Sept 09 to book a group cruise in Aug 10.. we were never told upfront that our deposits were nonrefundable, now that we have cancelled the travel agent … read more
INFOLAWYER
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I booked a cruise and paid in full in March , through Travelocity.
I booked a cruise and paid in full in March , through Travelocity. Due to Surgery in Oct. which will prevent me from flying in Nov. and financial reasons, because of these and other unforseen medical … read more
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Can you help Due to uncertainty over our jobs my wife and
Can you help? Due to uncertainty over our jobs my wife and I have just had to cancel a cruise. The US based cruiseline is insiting on charging us 25% as a cancellation fee. They continually refer to t… read more
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What can a person do when thay booked a cruise back in ...
What can a person do when thay booked a cruise back in August 2007, for travel 03/28/2008 and cancel the cruise. A deposit was charged to my credit card for three person for the deposit. Than the firs… read more
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John

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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