Consumer Protection Law

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Related Consumer Protection Law Questions
My computer locked up Microsoft support was called & ask for
My computer locked up Microsoft support was called & ask for permission to connect to my computer to fix the problem . I noticed money missing out two of my accounts. This all happened 4/28/22 … read more
Zoey, JD
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My computer was locked because of a virus. I called and it
My computer was locked because of a virus. I called and it was fixed and I ended up buying a 2 year protection plan. Have I been scammed and do I need to worry about more than the fee I agreed to pay?… read more
George J., Esq.
George J., Esq.
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I receive a message my computer was locked. It was. Blah,
I receive a message my computer was locked. It was. Blah, blah; I believe this one was a scam. After a long session of showing me the same stuff over, they tried to sell me expensive coverage. Did not… read more
Zoey, JD
Zoey, JD
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Call me at 352-******* *** N** Ke*** story, I received a
Please call me at 352-******* my name is O*** N** Ke*** … read more
Zoey, JD
Zoey, JD
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Pearl. i'm not saying a scam by you guys. but the scam i
pearl. i'm not saying a scam by you guys. but the scam i fell for on the 13th. that delt with my pc being locked up. and the scamers were pretending to be microsoft. … read more
Zoey, JD
Zoey, JD
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Doctoral Degree
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I was on my computer and a pop up came up to the bottom of
I was on my computer and a pop up came up to the bottom of my screen at the right. It was horoscope, I clicked it and up popped a warning about my computer, call Microsoft. I called and then some awfu… read more
Zoey, JD
Zoey, JD
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I got a call today from "Apple", they said. They were
I got a call today from "Apple", they said. They were reporting that my computer was 93% hacked. They said thy were calling from Cupertino, they gave me i.d. numbers, etc. to sound legitimate. I was o… read more
Zoey, JD
Zoey, JD
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I think I feel for a sophisticated scam this afternoon from
Hi, I think I feel for a sophisticated scam this afternoon from people that claimed to be Microsoft employees. Had to do with my firewall expired. I wrote a check for $500,99 for lifetime firewall pro… read more
RobertJDFL
RobertJDFL
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I feel i am present I'm presently being scammed for firewall
I feel i am present I'm presently being scammed for firewall protection from, the caller says, Microsoft … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
54,372 satisfied customers
My computer is blocked this is they number they said to
My computer is blocked this is they number they said to call.(###) ###-#### Is this real or a scam … read more
Zoey, JD
Zoey, JD
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Doctoral Degree
54,372 satisfied customers
I had a message from Microsoft that my computer was frozen
I had a message from Microsoft that my computer was frozen because of a virus. I called the number and spoke to a Jerry who said I had a trojan virus in my computer. I needed to pay $200.00 for them t… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
54,372 satisfied customers
POPUP virus came up on my personal computer on sunday and
POPUP virus came up on my personal computer on sunday and called number listed. It was Archon Shield. Gave my info and bank routing #. Is it legitimate" … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
54,372 satisfied customers
Call me at ********** My computer become blocked and there
my computer become blocked and there was a phone number to call they were on the phone for a couple hrs then they said I needed a protection for 2yrs which would cost me 500. I am not sure if this is ok I have never had a support that I was charged they have called me twice this morning ti see if I have mailed the check yet. … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
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I had a call claiming to be from Computer Phone Assist
I had a call claiming to be from Computer Phone Assist working with Microsoft to correct computer issues and provide security. I am thinking this may have been a very elaborate scam. … read more
Zoey, JD
Zoey, JD
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Doctoral Degree
54,372 satisfied customers
Is Infini Support LLC a scam? They fixed my computer for a
Is Infini Support LLC a scam? They fixed my computer for a lot of money. … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
54,372 satisfied customers
Last night I had a problem with a man who was setting up my
Good morning. Last night I had a problem with a man who was setting up my Microsoft License. Rick Miller, phone # 1-***-***-****. My license has expired. He wouldn't take my credit card for payment. S… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
54,372 satisfied customers
I had a message on Sunday to call a phone number-Microsoft
I had a message on Sunday to call a phone number-Microsoft advising me that my computer is in danger, after a long conversation I was asked to pay … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
54,372 satisfied customers
I received an email a couple of days ago from Microsoft
I received an email a couple of days ago from Microsoft Refund Depart stating that $399.99 that I paid them about two years ago was eligible for a refund. The reason for the refund was that their comp… read more
Loren
Loren
47,494 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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