Consumer Protection Law

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I'm being billed twice per month for Amazon Prime. The
Hello. My name is Jill *****. I'm being billed twice per month for Amazon Prime. The Monthly Fee of $12.99 is being billed to my Master Card credit card ending in -**** and my Citi Visa credit card en… read more
Attorney Bruce
Attorney Bruce
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I recieved a failure to deliver package they said from
I recieved a failure to deliver package they said from amazon & I owed $11.05 payment. I have amazon prime all charges go on my card. So I don't understand the deliver charge. I don't know what is in … read more
Attorney Bruce
Attorney Bruce
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I have receiva bill from Amazon for prime membership fee
I have receiva bill from Amazon for prime membership fee which I dont have. Help … read more
Zoey_ JD
Zoey_ JD
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I have a monthly charge on my credit card statement which I
i have a monthly charge on my credit card statement which I don not wish to have. I did not authorize this monthly charge of $12.99 … read more
Attorney Bruce
Attorney Bruce
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I just got a call asking if I made a 77 dollar buy from
I just got a call asking if I made a 77 dollar buy from amazon. I did not … read more
JOSEPHBL
JOSEPHBL
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How can I check my amazon prime membership? I received an
I received an email that I think is a scam so I wanted to check to see if I need to update by TOMORROW! … read more
Zoey_ JD
Zoey_ JD
Doctoral Degree
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I have been charged 3 times for Amazon Prime. Look at my
Look at my account. . 4/12 13.06 4/15 13.06 5/11 13.06. That is just on this CC bill I haven't looked at any other months. … read more
Attorney Bruce
Attorney Bruce
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I have an account with Amazon as well as my wife Nelsys
My name is***** and I have an account with Amazon as well as my wife Nelsys Marrero. At this time I am contacting you because without asking you to enroll us in your Prime Club I have received a charg… read more
Attorney Bruce
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I am a prime member....have placed 170 orders in six
I am a prime member....have placed 170 orders in six months...want the president of Amazon to know...I keep being turned down for an Amazon Prime Card. … read more
Atty. Olivia G.
Atty. Olivia G.
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Ellen I am being charged $14.07 a month recurring charge for
Ellen I am being charged $14.07 a month recurring charge for Amazon Prime.. I would like to get this cancelled. Tks … read more
Adam Yarussi
Adam Yarussi
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4,730 satisfied customers
Like I said I am getting billed $13.00 a month for something
Like I said I am getting billed $13.00 a month for something that I do not use or I did not order. I have been charged on my debit card for the last 6 months. for something I don't use. How can we fix… read more
legalgems
legalgems
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21,208 satisfied customers
I am being billed $14.99 each month with a description of
I am being billed $14.99 each month with a description of "APL*ITUNES.COM/BILL 866-712". What is this? It's coming directly out of my checking account?… read more
Patrick H
Patrick H
Attorney
Juris Doctor
323 satisfied customers
I have been charged 12.99 and April and May for prime. I am
I have been charged 12.99 and April and May for prime. I am not a member, nor have I ever signed up to be a member. Don't know how they did this. I have searched for things, but didn't buy. … read more
Kimora Pope
Kimora Pope
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J received a notice today from Amazon Prime that stated due
j received a notice today from Amazon Prime that stated due to a problem with my card, they had been unable to charge my account $12.99 plus tax for my next 1 month of service, I had never even heard … read more
KLAW
KLAW
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I used to sell books through Amazon years ago. They started
I used to sell books through Amazon years ago. They started something called FBA which means you would send the inventory to amazon and they would basically store and ship everything for you. Back in … read more
VL Lawyer
VL Lawyer
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THE OTHER DAY I found out that Amazon Prime has been
tHE OTHER DAY I found out that Amazon Prime has been charging me twice every month for membership. They deny they have done that. They have charged the card I authorized and a card I have never charge… read more
Attyadvisor
Attyadvisor
Doctoral Degree
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I purchased a phone for my son's birthday and used his
I purchased a phone for my son's birthday and used his "friend's" Amazon Prime account since she told me that I would save money on shipping. When I started to place the order, I was hesitant to do so… read more
legalgems
legalgems
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21,208 satisfied customers
NOT ONLY MYSELF BUT SEVERAL OTHER PEOPLE HAVE BEEN A PARTY
NOT ONLY MYSELF BUT SEVERAL OTHER PEOPLE HAVE BEEN A PARTY TO UNLAWFUL MEMBERSHIP OF AMAZON PRIME. THEY DO NOT EXPLAIN THEIR RULES AND REGULATIONS. PLUS MANY PEOPLE BESIDE MYSELF. ARE TRYING TO GET SO… read more
Law Educator, Esq.
Law Educator, Esq.
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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