Consumer Protection Law

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I received an email from the "The GeekSquad", (cleverly
I received an email from the "The GeekSquad", (cleverly looked legit), informing me that my account was auto-renewed for $499.99. I immediately called their "customer service" (foreign accent was Indi… read more
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StephenH129
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I think I feel for a sophisticated scam this afternoon from
Hi, I think I feel for a sophisticated scam this afternoon from people that claimed to be Microsoft employees. Had to do with my firewall expired. I wrote a check for $500,99 for lifetime firewall pro… read more
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RobertJDFL
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Is Global Network Help a scam? We got an alert on my
Is Global Network Help a scam? We got an alert on my husbandsACER that it was infected and he authorized a payment to them.I'm worried. … read more
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Someone named called and tried to scam me out of $4000 using
Someone named Allen Watson called and tried to scam me out of $4000 using the Microsoft name. Please advise if he does work for you. if he does, he is very rude. … read more
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I was forced to purchase 3 google play cards for 500 if i
i was forced to purchase 3 google play cards for 500 if i give you the numbers can you stop them … read more
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Is ag it solutions a scam? They said they were with hp but
they said they were with hp but said my computer was infected and being monitor by russians and ethiopians and other and that i need a security system that cost me 9 … read more
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Is Nexway a legitimate company. I received a message on my
I received a message on my laptop that said my internet had been hacked and not to turn off my computer but call for tech support at(###) ###-#### THis was a company called allnet. They sold me a virus protection program but now i am concerned they were not legitimate and now have access to my personal information … read more
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Check my apple out i had someone try to scam me. She wanted
she wanted 299.00 for one year for spyware protection… read more
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Call me at ********** My computer become blocked and there
my computer become blocked and there was a phone number to call they were on the phone for a couple hrs then they said I needed a protection for 2yrs which would cost me 500. I am not sure if this is ok I have never had a support that I was charged they have called me twice this morning ti see if I have mailed the check yet. … read more
Zoey, JD
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I "joined" Just Ask a few days ago and paid my $5.00, so may
I "joined" Just Ask a few days ago and paid my $5.00, so may I ask another question now? … read more
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I have a contract with a company that says they are
I have a contract with a company that says they are protecting my comuter with a firewall. I paid $120 threemonths ago and now they say new virus requires updat,more money. Their name is ***** ***** i… read more
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Zoey, JD
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Is Asystguard Apogee consulting services a legitimate
is Asystguard Apogee consulting services a legitimate company or a scam … read more
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I keep getting calls from a computer spyware company saying
I keep getting calls from a computer spyware company saying they have to refund money from a program on my computer they have been using the following numbers 1-866-0480, 1-866-0478, 1-***-***-****, 1… read more
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Last night I had a problem with a man who was setting up my
Good morning. Last night I had a problem with a man who was setting up my Microsoft License. Rick Miller, phone # 1-***-***-****. My license has expired. He wouldn't take my credit card for payment. S… read more
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I received an email a couple of days ago from Microsoft
I received an email a couple of days ago from Microsoft Refund Depart stating that $399.99 that I paid them about two years ago was eligible for a refund. The reason for the refund was that their comp… read more
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I am a PhD candidate in the middle of my dissertation, I
I am a PhD candidate in the middle of my dissertation, I have been school since December 2013. I had a computer problem 3 weeks ago and took my computer to a computer to have it fixed, the store fixed… read more
Dwayne B.
Dwayne B.
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I am all of a sudden baffled by a request by a Geeks-on-site
I am all of a sudden baffled by a request by a Geeks-on-site agency that I joined back in 2013 to manage my computor and my internet on 9/1/2013 and lately I have noticed some discrepancies in their p… read more
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Summary: Is Tech#8 Support a legitimate company or a scam? I
Summary: Is Tech#8 Support a legitimate company or a scam? I was on line searching for contact info for Hewlett Packard because I need some tech support for my HP Pavilion dv7 laptop. I called the pbo… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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