Consumer Protection Law

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Related Consumer Protection Law Questions
I have been called several times by Apple,Inc wanting me to
I have been called several times by Apple,Inc wanting me to talk to person about My I Pad. Is this an legitimate call or some one scamming me … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,147 satisfied customers
I purchased an item accidentally on Apples App Store. It was
I purchased an item accidentally on Apples App Store. It was $130 and I immediately called them to reverse the charges and even though it says they have a 3 day trial they still charged me and refuse … read more
Robert L
Robert L
Deputy General Counsel
Juris Doctor
1,933 satisfied customers
I received a call this morning from somebody saying they
I received a call this morning from somebody saying they were the Social Security office and that my identity has been stolen and I don't know what to do now I believe that they've access my informati… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,147 satisfied customers
This starts by saying: "On your Apple device, you have a
This starts by saying: "On your Apple device, you have a security breach. We have a Support Advisor--if you want to connect and talk to a Advisor press 1 or if you want to hang up..press2. Five times … read more
Judge Bill K ret.
Judge Bill K ret.
retired
Doctoral Degree
2,189 satisfied customers
I received a call from APPLE telling me that my service had
I received a call from APPLE telling me that my service had been interrupted. I answered a couple of questions and then told them I needed to call someone else -- that I was afraid this was a scam cal… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,147 satisfied customers
I have received a number of telephone calls over the past 2
I have received a number of telephone calls over the past 2 days with some urgency that I contact a Apple advisor. Can you advise if this s a legitimate inquiry by Apple?… read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
14,131 satisfied customers
GEEKtyper.com phone number 408=692-7753 scamed $1900 use
GEEKtyper.com phone number 408=692-7753 scamed $1900 use google play cards for payment. No responce when calling thbere listed phone number. Get busy signal and not valaid number. Info from call on 13… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,147 satisfied customers
One second please. I may have a major problem concerning the
I may have a major problem concerning the news that the is6plus phones were slowed down . After having my 2 is6plus phone for 3ys and paying it off I noticed I wasn't able to screen off my phone to my Apple TV . I spent hours on the phone with techs and was sent to Best Buy's geek squad to update my Apple device . Finally after being totally frustrated I call Apple and I upgraded to the is8 . Alll of a sudden I was able to screen off my Apple device. But I'm paying $32.00 a month for the new phone for the next 18 months . Sad part is when I got it I didn't know it was all glass and dropped it after two weeks . It was a 2foot drop and cracked the device . I called Apple and they wouldn't replace it . Now I stuck with another bill I shouldn't have and have a cracked phone. Wonder if I have a case here , not only for me but for all the other victims that have experienced this . I'm looking for free legal advice. Did apple force me to upgrade ? Peter … read more
Law Educator, Esq.
Law Educator, Esq.
136,247 satisfied customers
I THINK I JUST GOT SCAMED BY TECH BACKER LLC. DID I VAL. I
I THINK I JUST GOT SCAMED BY TECH BACKER LLC. DID I VAL. I PAID THEM A LOT OF MONEY FOR THIS. SHOULD i PAY AND 2WHAT SHOULD I DO VAL… read more
Ely
Ely
Counselor at Law
Juris Doctor
3,436 satisfied customers
I phone 6 has failed, have insurance plan with AT&T---no
I phone 6 has failed, have insurance plan with AT&T---no refurbished phones available--back ordered. What can appl do to get a phone to my daughter tomorrow under the terms of the insurance plan? Than… read more
Ray
Ray
Lawyer
Doctoral Degree
55,052 satisfied customers
How can't I make sure myself pc information is now being used
How can't I make sure myself pc information is now being used by myself neighborhood because of my WiFi answer telephone rssfeed because of myself old carrier att still isn't using myself info of seve… read more
Bill Fix
Bill Fix
Attorney
Juris Doctor
81 satisfied customers
I had a very bad experience with Apple. My Apple ID was stolen
I had a very bad experience with Apple. My Apple ID was stolen and the bad guy changed the password, security questions and secondary email. And they set up emails from apple send to the seondary emai… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
Been getting calls about winning money. trying to find out
Customer: been getting calls about winning money. trying to find out if it is real … read more
LegalGems
LegalGems
Juris Doctorate
20,304 satisfied customers
I am an AppleCare at home advisor. I have Comcast as a telephone
I am an AppleCare at home advisor. I have Comcast as a telephone provider. Apple is world renowned for its privacy and security. I am not permitted to even jot a serial number on a piece of paper. Whe… read more
TexLaw
TexLaw
Attorney
Post-Doctoral Degree
4,347 satisfied customers
I have bee scamed by a company called West Gate Media.LLC.
I have bee scamed by a company called West Gate Media.LLC. Or another name they go by is Grand Canyon Web Mall.Ive have sent them, $499.99 on 8/9/12 and $4981.05 on 8/18/12 They have a webmall and the… read more
Andrea, Esq.
Andrea, Esq.
Attorney
Post-Doctoral Degree
10,512 satisfied customers
Recently I purchased a replacement screen for my iPhone 4.
Recently I purchased a replacement screen for my iPhone 4. I bought this part http://www.etechparts.com/iPhone-4-LCD-Screen-and-Digitizer-Assembly-Black-p/822-4144.htm On their website it says "OEM Ap… read more
JG
JG
Doctoral Degree
258 satisfied customers
Recourse when Apple iTunes store account is hacked, and $250
Recourse when Apple iTunes store account is hacked, and $250 in unauthorized charges made? My wife's iTunes account has a username and password, and has an association to my Paypal account for payment… read more
Lucy, Esq.
Lucy, Esq.
Juris Doctor
27,777 satisfied customers
In 2006 I signed with a debt relief co. to pay down my bills.
In 2006 I signed with a debt relief co. to pay down my bills. I agreed to have approx $600.00 taken out of my account monthly. I had approx 30,000 in debt. They said everything would be paid in 3 year… read more
Roger
Roger
Litigation Attorney
Doctoral Degree
27,249 satisfied customers

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Meet the Experts:

Ely, JD

Ely, JD

Consumer Protection Lawyer

57,467 satisfied customers

More than 20 years of experience in Consumer Protection Law

Barrister

Barrister

Lawyer

1,813 satisfied customers

Attorney,19 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,312 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

749 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

664 satisfied customers

Licensed Texas General Practice Attorney

RobertJDFL

RobertJDFL

Lawyer

548 satisfied customers

Experienced in multiple areas of the law.

John

John

Lawyer

519 satisfied customers

Licensed and practicing attorney experienced in consumer protection law.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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