Consumer Protection Law

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Related Consumer Protection Law Questions
Is there an 800 # I can call. I think I an the victim on a
My computer locked up so I called the 800 # and talked to someone from PC Care. They charged me $499 to set up a firewall. I looked on line & found that PC Care is a company from India & not associated with MS … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
Fraud issue with computer security system, in June 2017 my
in June 2017 my computer crashed and I called the number on the screen which identified itself with Microsoft. $500 later my system was working. This same company called me and said I owe them $1,500 because I had a 3 year contract and didn't honor it. If I don't pay it now I will be charged $3,000 in January. All the people I talk to are Indian and I am connected to about 15 people trying to fight this. I finally caved and said I had $800.00 in my WF account. Another hour later they told me I had to give WF a verbal authorization to debit my account. Which I refused. Last night they tried to debit my account 799.99 and WF denied it. They have harassed me all day (over 25 calls) They've referred to themselves by 2 names, Global Logic and Global Solutions. Global Logic is not involved with personal computers and I cant find Global Solutions PC security company. I need some guidance . WF cancelled my debit card for ne ant noted the possible fraud … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
I am on the phone to a man right now that is telling me that
Second opinion] i am on the phone to a man right now that is telling me that his company is refunding me money, can i get you to see if he is refunding me money now and if he is trying to fraud me sto… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
Is Tech Central Us a scam. Is Tech Central Us a scam
Is Tech Central Us a scam operation ,I can,t get a phone number for them … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
Microsoft called this morning and wanted to get on my
Microsoft called this morning and wanted to get on my computer. I hung up the telephone and since then I have gotten 3 telephone calls which shows my telephone number instead of whose calling. I conta… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
Call me at ********** My computer become blocked and there
my computer become blocked and there was a phone number to call they were on the phone for a couple hrs then they said I needed a protection for 2yrs which would cost me 500. I am not sure if this is ok I have never had a support that I was charged they have called me twice this morning ti see if I have mailed the check yet. … read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
Is there any way to speak by phone? im disabled with
Is there any way to speak by phone? im disabled with Parkinsons and typing is difficult today. … read more
Attorney Bruce
Attorney Bruce
Attorney At Law
Doctoral Degree
6,063 satisfied customers
I am getting many calls from an 800 source, claiming to be
I am getting many calls from an 800 source, claiming to be microsoft and telling me that my membership will expire soon. I ignored many of the calls, but answered today and got the recorded message. I… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
I received a phone call from Innovanty Shop last night and
I received a phone call from Innovanty Shop last night and they implied that they do security service for Microsoft customers. They talked me into checking out my computer security and I , probably fo… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
Last night I had a problem with a man who was setting up my
Good morning. Last night I had a problem with a man who was setting up my Microsoft License. Rick Miller, phone # 1-***-***-****. My license has expired. He wouldn't take my credit card for payment. S… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
I was scammed out of $299.00 for someone to fix my pogo
I was scammed out of $299.00 for someone to fix my pogo games....still doesn't work . They put skyp on my computer and I'm very upset. Really don't know about it so I taped the hole on my computer I d… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
I have already been charged $409 dollars for cleaning my pc
i have already been charged $409 dollars for cleaning my pc of Zeus and other viruses just yesterday by technicians from Qtech. based in st. louis ...all i would like to know if this company is authen… read more
Zoey, JD
Zoey, JD
Lawyer
Doctoral Degree
40,111 satisfied customers
I just got scammed in a big way in which the company
I just got scammed in a big way in which the company illegally wired a total of $2k of my money for two of my accounts and I was wondering if there is a change of reversing the charges? … read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
14,101 satisfied customers
I've been scammed by a Technical Support company who
Hi, I've been scammed by a Technical Support company who claims to be certified by Microsoft. ( I have since realized that their are "pages" of complaints by others who have been scammed by them. (The… read more
LegalGems
LegalGems
Juris Doctorate
20,277 satisfied customers
My computer screen indicated that I had a bad virus and it
my computer screen indicated that I had a bad virus and it needed to be repaired at once. I looked up information about the problem. I was informed the company was working with MICROSOFT and that was … read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
I have been scammed by a company called Pairsys. Im requesting
I have been scammed by a company called Pairsys. I'm requesting a refund of $249.99 which is the charge for two year contract. They are refusing to refund. I initially agreed to pay $549.99 for three … read more
Law Educator, Esq.
Law Educator, Esq.
136,235 satisfied customers
Summary: Is Tech#8 Support a legitimate company or a scam? I
Summary: Is Tech#8 Support a legitimate company or a scam? I was on line searching for contact info for Hewlett Packard because I need some tech support for my HP Pavilion dv7 laptop. I called the pbo… read more
Lucy, Esq.
Lucy, Esq.
Juris Doctor
27,775 satisfied customers
I received a letter from the Australian Powerball Lottery
I received a letter from the Australian Powerball Lottery saying I had won $4.2 million in a draw on July 4th. 2012. They told me to contact my Claiming Agent, Dr. Mark Richmond. When I spoke to the a… read more
dkennedy
dkennedy
Attorney
Juris Doctorate
3,122 satisfied customers

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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