Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Connect one-on-one with {0} who will answer your question

Related Consumer Protection Law Questions
One year ago we got which included TV, Internet and landline
One year ago we got bundle which included TV, Internet and landline phone. Verizon assigned a number for the phone. Since we wanted to keep our old number Verizon let us do it. We were told that we ca… read more
Adam Yarussi
Adam Yarussi
Juris Doctor
2,606 satisfied customers
Do I have to be a candian. California san diego. Talked to
talked to company they reversed some charges but not completely and they used our c.card fraudulently among other things .and we have a letter from the bank because they had to reverse charges but we still had to pay it … read more
Phillips Esq.
Phillips Esq.
Attorney
JD
24,045 satisfied customers
On March 9 2017 I walked into a hot springs with my cell
On March 9 2017 I walked into a hot springs with my cell phone. It had water damage and would not turn on. At that time I was a customer of Verizon and when I brought my phone into them, I did have in… read more
Phillips Esq.
Phillips Esq.
Attorney
JD
24,045 satisfied customers
We switched from Verizone to Att.We were told by Bates,in
We switched from Verizone to Att.We were told by Adam Bates,in home expert,who took our phones and gave us new phones,that yall would pay off our verizone phones.Mine was only about 3 months olds and … read more
Phillips Esq.
Phillips Esq.
Attorney
JD
24,045 satisfied customers
I called DirectTV to complain about my bill getting to high.
I called DirectTV to complain about my bill getting to high. the representative told me, there was no available promotion at that particular time. She said: because my current direct TV is linked to m… read more
Lori
Lori
Juris Doctor
7,620 satisfied customers
I moved into a new home Oct 5th. On Oct 6th I had ATT here
I moved into a new home Oct 5th. On Oct 6th I had ATT here to bundle my services. In-between Techs coming in a man came and said he was from ATT and was there to over see the setup. after about 45 min… read more
Attyadvisor
Attyadvisor
Doctoral Degree
10,775 satisfied customers
We have been hacked on every device we own with a i.p. address.
We have been hacked on every device we own with a i.p. address. I have been tracking them since sept 2015 when my mom was dying and had to go to mt from or. They had been setting my husband up as a ch… read more
Phillips Esq.
Phillips Esq.
Attorney
JD
24,045 satisfied customers
On or about August 13, 2014, I upgraded my phone at the Verizon
On or about August 13, 2014, I upgraded my phone at the Verizon store. When I got home, the phone indicated that Verizon Wireless had no access in this area. Called the Verizon store where I purchased… read more
Dwayne B.
Dwayne B.
Juris Doctor
28,768 satisfied customers
I have been a customer of verizon . The local retailer
I have been a customer of verizon . The local retailer has a third party insurance they offer that allows you to replace any lost or damaged phone in store, rather then getting a refurbished replaceme… read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
I have an ongoing problem with Verizon Wireless that began
I have an ongoing problem with Verizon Wireless that began Oct. 18, 2014. After more than 12 calls, chats, and store visits, issue still not resolved. How can a co. like Verizon make an offer to a con… read more
Ely
Ely
Counselor at Law
Juris Doctor
3,436 satisfied customers
We are deperate. Our house burned down in the Waldo Canyon
We are deperate. Our house burned down in the Waldo Canyon fire on June 26. I contacted Century Link shortly after to advise that we know longer needed service there. We then had them install our serv… read more
CMWhiteJD
CMWhiteJD
10 satisfied customers
September 2007 I switched phone services for 4 small business
September 2007 I switched phone services for 4 small business office lines from AT&T to Verizon. Verizon sent a letter to AT&T telling them that they now have the service for my small company's phone … read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
12,574 satisfied customers
sO NOW FOR NOW, I AM NOT CANCELLING MY CABLE, but a month ago,
sO NOW FOR NOW, I AM NOT CANCELLING MY CABLE, but a month ago, I switched my phone and internet from AT&T to Verizon...I thought AT&T was bad with adding fees each month which were not legit..but now … read more
Dwayne B.
Dwayne B.
Juris Doctor
28,768 satisfied customers
On Nov 1, 2011 I received a letter from ATT thanking me for
On Nov 1, 2011 I received a letter from ATT thanking me for switching to their long distance service. It confused me because I made no such switch.. Recently Quest Telephone in AZ changed to Century L… read more
Law Educator, Esq.
Law Educator, Esq.
134,955 satisfied customers
I switched my data plan with Verizon on Feb 17 from a $29.99
I switched my data plan with Verizon on Feb 17 from a $29.99 data plan allowing unlimited megbite of use to a data plan of $24.99 with 10 meg of use since we plan to change to net book and dump the sm… read more
MDLaw
MDLaw
Attorney
Post-Doctoral Degree
358 satisfied customers
We signed up for the Verizon triple play package with phone,
We signed up for the Verizon triple play package with phone, TV service and internet. Since FIOS was not available at the time Verizon bundled us with DirectTV service, all under a 2 year contract. 1 … read more
INFOLAWYER
INFOLAWYER
Partner
Doctoral Degree
69,912 satisfied customers
We had an interuption in our phone serv. & ATT Rep. discovered
We had an interuption in our phone serv. & ATT Rep. discovered our DirTV "box"was the problem. ATT Rep. talk /w DirTV & DirTV to send out new box. They began billing an additional $ per month. Due to … read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
12,574 satisfied customers
Switched from Comcast phone service to Verizon Fios
I switched from Comcast phone service to Verizon Fios. Before doing switch I told Verizon I had ADT security system, Verizon said their lines are compatible with ADT security systems. So I made the sw… read more
Dwayne B.
Dwayne B.
Juris Doctor
28,768 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,813 satisfied customers

Attorney,19 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,312 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

749 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

664 satisfied customers

Licensed Texas General Practice Attorney

RobertJDFL

RobertJDFL

Lawyer

548 satisfied customers

Experienced in multiple areas of the law.

John

John

Lawyer

519 satisfied customers

Licensed and practicing attorney experienced in consumer protection law.

< Previous | Next >

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x