Consumer Protection Law
Consumer protection law questions? Ask a lawyer now.
Thank you for your question. Please permit me to assist you with your concerns.
Are you certain that this was your ex and not a different third party? Is the ex located in the US or in a different country at this point?
Thank you for your follow-up.
Ultimately it is not up to the bank if you believe that you know who hacked or pursued your accounts. At this point the bank may consider it a situation where the other person may have had permission to pursue and as such there is no actual harm. I would suggest, and strongly suggest, that you consider pressing charges against the person who entered your accounts without permission, provide that evidence to the bank, and then seek a review. But keep in mind that the bank, ultimately, is not the police, and they can do their own investigation but cannot press charges on your behalf.
I see that you had an opportunity to review my information. Kindly do not forget to positively rate as otherwise I am not given credit for the work that I have provided to you. Thank you in advance!
Not a problem, and thank you for reaching out. The mistake will be rectified, thank you!