Consumer Protection Law

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I live in Venice, FL. I have a fee dispute with Frontier
My name is***** live in Venice, FL. I have a fee dispute with Frontier Communications. The company insists that I had a binding contract for their business Internet service which, as they allege, I terminated early after moving to a new location where I was switched to a new Frontier residential plan. A termination fee of $464.48 was assessed. I believe there was no a binding contract! I was not presented with a written agreement/contract which I could first review and then sign or refuse. Therefore, the agreement can not be binding! The switch to a residential account didn't effect Frontier financially or in any other way. To the contrary, the switching plus adding phone and TV to the new service plan increased my monthly bill from $35/month to $177/month. I pleaded my case to several Frontier representatives but all of them refused to remove the termination fee. Sincerely, Ludvik ******** *** ******* Ave., S ******, FL ***** (***)***-**** … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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