Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Connect one-on-one with {0} who will answer your question

Related Consumer Protection Law Questions
Please read and see if I have a case, Nissan North America
Nissan North America September 10, 2021 Consumer Affairs CC: Kimber Ritsche P. O. Box(###) ###-#### Email:***@******.*** Franklin, TN###-##-####USA Web Site: https://www.headquarternissan.com/ Web Site: nissan-global.com Subject: Nissan CVT Transmission Kimber Ritschel Claim no:(###) ###-####hone: 1-***-***-**** Ext: 7 (claim denied as work was not done by Nissan dealer but by Eagle Transmission invoice RO#(###) ###-####Nissan part no. 3102M-3VXOCRE ) October 1, 2021 12:00 PM Talked to John ID#(###) ###-####and Pam ID#(###) ###-####Nissan North America, Consumer Affairs, P. O. Box(###) ###-#### Franklin, TN###-##-####I am requesting on behalf of Kimber Ritschel a refund on the cost of the new transmission of $4447.56 plus and extension bumped on her current warranty to 10-years/120,000-miles. My daughter Kimber Ritschel has a 2018 Nissan Altima 2.5L vin no: *****************. When purchased as a used car in August 2019 it had 43489 miles on it. But 1n September 2021 and 81787 miles it required a new transmission at a cost of $4447.56 (see attached Eagle Transmission invoice RO#(###) ###-####Nissan part no. 3102M-3VXOCRE ). In 2010—after several class action lawsuits and countless customer complaints—Nissan agreed to extend the warranty on its CVTs found in select models built between 2003 and 2010. The extended warranty covered the units for up to 10-years/120,000-miles. Of course, all those transmissions are now out of warranty. A few years later, Nissan extended the warranty on select vehicles built between 2012 and 2017. The extension bumped the warranty up from 60 months/60,000 miles to 84 months/84,000 miles. Then because of Nissan CVT transmission problems (see below) and Nissan stopped putting CVT transmissions in some of models. I am requesting on behalf of Kimber Ritschel a refund on the cost of the new transmission. Nissan Extend the Warranty on Its CVT Transmission? In 2010—after several class action lawsuits and countless customer complaints—Nissan agreed to extend the warranty on its CVTs found in select models built between 2003 and 2010. The extended warranty covered the units for up to 10-years/120,000-miles. Of course, all of those transmissions are now out of warranty. A few years later, Nissan extended the warranty on select vehicles built between 2012 and 2017. The extension bumped the warranty up from 60 months/60,000 miles to 84 months/84,000 miles. Right, so now you know what to look out for, and have learned a bit on how the CVT works. Now, it's time to look in-depth into the problems facing Nissan's CVT transmissions. Since Nissan first introduced its CVT into the US-bound Murano in 2002, it didn't take long for problems to arise. Customers have increasingly reported cases of transmission failures over the years. So, this issue has in fact been going around for a very, very long time. It has even resulted in a wide number of class-action lawsuits filed against the company. This is not to mentioned significant financial losses for Nissan to cover for the cost of replacing customers' broken CVT transmissions. MANUFACTURER: Nissan - Certain Vehicles with CVT Transmissions SUMMARY: Nissan CVT issues are common among Nissan vehicles. Otherwise known as a continuously variable transmission, the feature was intended to increase the performance of vehicles by creating smoother gear shift capability. From 2012 to 2018, several models of Nissan vehicles received the transmission, including the Sentra, Versa, Versa Note, Altima, Rogue, and Murano models. Some of the most common issues with the vehicles directly relate to the transmission. Reported issues include loss of power, transmission jerking, transmission slipping, CVT coolant hose leaks and failures, and a CVT error message being displayed. These problems call the Nissan CVT transmission reliability into question and can result in serious harm to unsuspecting drivers. Nissan extended the warranty on some of these vehicles equipped with the … read more
LawEducator
LawEducator
151,807 satisfied customers
If I brought a cash car yesterday and there wasn't no
If I brought a cash car yesterday and there wasn't no contact am I entitled to get a refund is car doesn't start the next day? … read more
Ben S.
Ben S.
Owner
Juris Doctor, cum laude (in top 5% of class)
10,429 satisfied customers
I think that I am a victim of auto fraud, but I don't know
Hi, I think that I am a victim of auto fraud, but I don't know if I have a case. … read more
legalgems
legalgems
Juris Doctorate
29,057 satisfied customers
On 03/27/2020 I purchased a 2020 Honda Acord at Leith Honda
On 03/27/2020 I purchased a 2020 Honda Acord at Leith Honda Aberdeen, NC. I paid cash for the car $25,000 (includes $500 sales tax.) As of today I have not received the title to the car.The dealership… read more
Kimora Pope
Kimora Pope
JD
4,812 satisfied customers
I purchased a car from Bethlehem Ford last week. They just
I purchased a car from Bethlehem Ford last week. They just inspected it at the dealership in May and they slapped that sticker on there without giving it a legit inspection and I'm wondering if I have… read more
Loren
Loren
47,403 satisfied customers
I just purchased a 2006 BMW 750LI - and a week later - I am
I just purchased a 2006 BMW 750LI - and a week later - I am getting the following error messages on the panel: 1. No oil pressure please turn car off to avoid serious damage and contact BMW 2. Break L… read more
Loren
Loren
47,403 satisfied customers
My ex bought a used "as Is" car from a small dealer lot. 6
My ex bought a used "as Is" car from a small dealer lot. 6 miles down the road check engine light came on and it would barely run. He called them immediately and they said they would make it right. He… read more
Barrister
Barrister
Lawyer
Doctoral Degree
2,146 satisfied customers
Any buyer protection laws purchase of a Lemon Accord
Any buyer protection laws for a purchase of a Lemon Accord at a ND Honda dealership? My son purchased a 2008 Accord Coupe a few months back from a Honda Dealer in Bismarck, ND. The car looked and drov… read more
Barrister
Barrister
Lawyer
Doctoral Degree
2,146 satisfied customers
Hi Purchased an Acura MDX 2011 that had been listed on Ebay.
Hi Purchased an Acura MDX 2011 that had been listed on Ebay. But company requested that I purchase directly from them. Listing: BOOK VALUE OF THIS ACURA MDX ADVANCE PACKAGE WITH TECHNOLOGY NAVIGATION … read more
Infolawyer
Infolawyer
Partner
Doctoral Degree
96,322 satisfied customers
I bought a 2012 used Camaro V6 from Rapid Chevrolet approx
I bought a 2012 used Camaro V6 from Rapid Chevrolet approx March of 2013. I drove the car before the purchase but didn't notice anything unusual about it's performance. Due to the inclement weather, I… read more
Infolawyer
Infolawyer
Partner
Doctoral Degree
96,322 satisfied customers
I bought a used car for over $13,000 that had the check
I bought a used car for over $13,000 that had the check engine light come on within hours after Ibought it. The dealer said it was bad gas; then he said a small adjustment would correct it, but he has… read more
Isaac, Esq.
Isaac, Esq.
Attorney at Law
Doctoral Degree
51,338 satisfied customers
Good afternoon,My name isXXXXX just purchased a used Honda from a high end Audi deale
Good afternoon,My name isXXXXX just purchased a used Honda from a high end Audi dealership. The next day, my check engine light came on, and it ended up being the cad converter. My mechanic says that … read more
socrateaser
socrateaser
37,075 satisfied customers
Warrantied car had severe damage to engine when a spark plug
Warrantied car had severe damage to engine when a spark plug exploded; 2007 Honda Accord. Car has only been serviced by Honda, during the initial 3-year lease and since purchase/refinance at end of le… read more
MShore Law
MShore Law
Doctoral Degree
1,233 satisfied customers
I purchased an engine from a wrecking yard they represented
I purchased an engine from a wrecking yard they represented was a "brand new rebuilt engine" with a 90 day warranty. Had the engine installed in my vehicle and was informed it had not been rebuilt, co… read more
Dwayne B.
Dwayne B.
Juris Doctor
28,768 satisfied customers
I PURCHASED A USED CAR FROM KUNI HONDA AND PURCHASED AN EXTENDED
I PURCHASED A USED CAR FROM KUNI HONDA AND PURCHASED AN EXTENDED WARANTEE. WITHIN 30 DAYS THEY DISCOVEREDE THE ENGINE NEEDED TO BE REPLACED, I WAS INFORMED THE WARANTEE DID NOT COVER THE REPLACEMENT O… read more
Alex J. Esq.
Alex J. Esq.
Managing Attorney
Doctoral Degree
19,661 satisfied customers
Hello There,I bought a 2012 Honda Odyssey from the dealer:
Hello There, I bought a 2012 Honda Odyssey from the dealer: 'Honda Princeton' around 4 months back. The vehicle broke down (stalled) on New Jersey Turnpike on 4/10/2012. The service Dept. at the deale… read more
LawEducator
LawEducator
151,807 satisfied customers
I purchased a 1996 Honda Accord with no warrenty (as is) I
I purchased a 1996 Honda Accord with no warrenty (as is) I have had the car less than a week and went to get an oil change. I found out that I have a significant amount of issues with the car includin… read more
MShore Law
MShore Law
Doctoral Degree
1,233 satisfied customers
After you have purchased a used vehicle under false pretenses
After you have purchased a used vehicle under false pretenses can you return it? We purchased a motor home a year ago and just now were in the works of looking to buy a "tow" vehicle for use behind th… read more
Infolawyer
Infolawyer
Partner
Doctoral Degree
96,322 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Ely

Ely

Counselor at Law

3,442 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

2,146 satisfied customers

Attorney,21 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,520 satisfied customers

16+ yrs. of legal experience.

RGMacEsq

RGMacEsq

Lawyer

773 satisfied customers

Licensed Texas General Practice Attorney

LADY LAWYER

LADY LAWYER

Lawyer

749 satisfied customers

Consumer Lawyer

RobertJDFL

RobertJDFL

Lawyer

630 satisfied customers

Experienced in multiple areas of the law.

John

John

Lawyer

519 satisfied customers

Licensed and practicing attorney experienced in consumer protection law.

< Previous | Next >

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x