Consumer Protection Law

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My computer locked up Microsoft support was called & ask for
My computer locked up Microsoft support was called & ask for permission to connect to my computer to fix the problem . I noticed money missing out two of my accounts. This all happened 4/28/22 … read more
Zoey_ JD
Zoey_ JD
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I just received an invoice from McAfee (computer security
I just received an invoice from McAfee (computer security service) for $499.99. They say I had signed up for auto renewal, and gave a phone number if I wanted to cancel. I called the number and stayed… read more
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Zoey_ JD
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I was on my computer and a pop up came up to the bottom of
I was on my computer and a pop up came up to the bottom of my screen at the right. It was horoscope, I clicked it and up popped a warning about my computer, call Microsoft. I called and then some awfu… read more
Zoey_ JD
Zoey_ JD
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I made payment using ciftcard scam yesterday. help please
I made payment using ciftcard scam yesterday. help please ehat do I need to do? … read more
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I received a spyware alert purported to be from Microsoft
I received a spyware alert purported to be from Microsoft that I needed help removing Spyware and I needed protection or my computer would be shut down. I needed lifetime protection that cost $1400 - … read more
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I got a call today from "Apple", they said. They were
I got a call today from "Apple", they said. They were reporting that my computer was 93% hacked. They said thy were calling from Cupertino, they gave me i.d. numbers, etc. to sound legitimate. I was o… read more
Zoey_ JD
Zoey_ JD
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I think I feel for a sophisticated scam this afternoon from
Hi, I think I feel for a sophisticated scam this afternoon from people that claimed to be Microsoft employees. Had to do with my firewall expired. I wrote a check for $500,99 for lifetime firewall pro… read more
RobertJDFL
RobertJDFL
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I googled HP (hewlett packard) to get their phone Number and
I googled HP (hewlett packard) to get their phone Number and when I dialed it a nice sounding woman answered and asked what my problem was, I told her that my printer was not working she said she coul… read more
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Zoey_ JD
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Fraud examiner —my computer was shut down earlier this
Fraud examiner —my computer was shut down earlier this morning because I wouldn't purchase any of the plans to rid my computer of a Trojan attack— after an hour on the … read more
Zoey_ JD
Zoey_ JD
Doctoral Degree
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On 02/06/2020 I suddenly received an alert on my computer
On 02/06/2020 I suddenly received an alert on my computer telling me that it was being hacked, to not turn off my computer, and to call 1-***-***-****. I called that number where I reached a so-called… read more
Zoey_ JD
Zoey_ JD
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Someone from phone number 1-844-202-3105 asking me for money
someone from phone number 1-***-***-**** asking me for money to pay for protection for my computer. Is that part of your company? Or is it a scam? … read more
Zoey_ JD
Zoey_ JD
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I am on the phone to a man right now that is telling me that
Second opinion] i am on the phone to a man right now that is telling me that his company is refunding me money, can i get you to see if he is refunding me money now and if he is trying to fraud me sto… read more
Zoey_ JD
Zoey_ JD
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Last month I received several e-mails from MacKeeper, and I
Last month I received several e-mails from MacKeeper, and I was curious what these pop-up ads were since I had recently purchased a MacBook Air. I didn't buy any of the plans available since I had lit… read more
Zoey_ JD
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Call me at ********** My computer become blocked and there
my computer become blocked and there was a phone number to call they were on the phone for a couple hrs then they said I needed a protection for 2yrs which would cost me 500. I am not sure if this is ok I have never had a support that I was charged they have called me twice this morning ti see if I have mailed the check yet. … read more
Zoey_ JD
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I believe I have been scammed. On thursday through Saturday
I believe I have been scammed. On thursday through Saturday I had 3 companies call me for remote access and showed on my screen that my programs and updates etc.. had stopped. I believe I was talking … read more
Zoey_ JD
Zoey_ JD
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I have a contract with a company that says they are
I have a contract with a company that says they are protecting my comuter with a firewall. I paid $120 threemonths ago and now they say new virus requires updat,more money. Their name is ***** ***** i… read more
Zoey_ JD
Zoey_ JD
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I had a message on Sunday to call a phone number-Microsoft
I had a message on Sunday to call a phone number-Microsoft advising me that my computer is in danger, after a long conversation I was asked to pay … read more
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Zoey_ JD
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Summary: Is Tech#8 Support a legitimate company or a scam? I
Summary: Is Tech#8 Support a legitimate company or a scam? I was on line searching for contact info for Hewlett Packard because I need some tech support for my HP Pavilion dv7 laptop. I called the pbo… read more
Lucy, Esq.
Lucy, Esq.
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31,776 satisfied customers

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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