Consumer Protection Law

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Related Consumer Protection Law Questions
I boned a number given to me by my credit card, Chase
I boned a number given to me by my credit card, Chase Freedom when I acknowledged there were multiple charges from Apple that I did not recognize. I found the number and spoke to a representative who … read more
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I bought a card and the code rubbed off when I rubbed It off it's I was scammed by a loan company to buy this card$100 card I'd like a refund… read more
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I had bought 2 gift cards on thursday the 11/18/21 for 200
i had bought 2 gift cards on thursday the 11/18/21 for 200 hundred dollars each when sent to my girlfriend she was only able to use one the other one some how was already been used she could not use i… read more
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Is there a company that pc help. There a company that called
There a company that called PC HELP COMPUTER that I dented $700 dollars that I own them for security on my computer . I cancel it and now they are going to give e my money back but put $2700 dollars in my account me keep $800 and me send them 1200.00 but got to buy google play gift cards to sent them back there money can't do a check … read more
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I bought a google play card for $100.00 on 3/3/21 and it was
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I bought I google play gift card but it doesn't cash out can
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I got a call today from "Apple", they said. They were reporting that my computer was 93% hacked. They said thy were calling from Cupertino, they gave me i.d. numbers, etc. to sound legitimate. I was o… read more
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I got scammed yesterday saying my I phone had been hacked. I
I got scammed yesterday saying my I phone had been hacked. I bought $600.00 and they were to return my money yesterday. This morning I got a call wanting $950.00 more. I said no I want my money return… read more
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I bought 3 gift cards yesterday....was a scam. Would like to
I bought 3 gift cards yesterday....was a scam. Would like to know if they have been used yet. Also my bank account has been froze so can't use it. Can you help please … read more
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Is SYMANTEC a valid computer repair service? My husband's
My husband's computer seemed to be frozen and a phone number came up on the screen.(###) ###-####It was about 3 weeks ago. They took over the computer and did repairs but he doesn't know what they were. He called again yesterday, May 31 to have them find out why the printer wasn't working. They told him that the firewall had been broken into. We have no way of knowing if that was true. He paid$1200.00 on our VISA card the first time. Yesterday they said they were returning that amount to the card and asked us to go to CVS and but that amount on Ebay cards. We thought that was strange but we did it. It took two stores, the second was Home Depot but when we gave him the secure numbers, they said they weren't valid because they weren't from the same stores. So we went to s different CVS but theywere denied probably because we had already used them that day. We called John from SYMANTEC and he did he had put a security on the card so go back and try again … read more
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I purchased 2 $500 google play cards. It was a scam but I
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I called Gamestop to freeze $1,500 worth of Gamestop gift
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Last month I received several e-mails from MacKeeper, and I
Last month I received several e-mails from MacKeeper, and I was curious what these pop-up ads were since I had recently purchased a MacBook Air. I didn't buy any of the plans available since I had lit… read more
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Apple computer hacked and scam. Contacted by someone
we were contacted by someone claiming to be Apple saying my computer had been hacked. Feel really stupid but here we are! We bought several gift cards at their insistence saying the money would be refunded! How dumb can 80 years be? We have about 5,000 invested in gift cards!!!!! Charged on various ones of our credit cards! I've called the banks and, of course there are no refunds! We also called the police to report it! The computer is unplugged and the battery is out if that does any good!My husband says he's going to take it to someone he knows that can get it back running. I'd be surprised if there's anything we can do but just wanted to check.… read more
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I paid people pretending to be microsoft IT people. 1500
I paid people pretending to be microsoft IT people … read more
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Is Premium Techie Support a scam operation? On August 17th,
On August 17th, 2018 I was having trouble with my Mac Mini, a refurbished computer my dad set up for me. My attempts to troubleshoot meandered me into this company. I am not tech savvy. I paid them considerable amounts to secure all of my smart devices: my Mac Mini, my daughter's MacBook, router, printer, TV. Everything seemed fine until a few days ago when I began receiving voicemails alerting me that someone was attempting to use my IP address to access my personal information. This evening I answered the call and was connected immediately to a tech support person. He showed me all these files that indicated that I am a victim Russian hackers. He walked me through fixes of a few things such as installing a free firewall, free 128 bit net banking security, and free vpn security. -- free as part of the service I had already paid for. He then told me that AppleCare Pay-Per-Incident would need to be purchased because the original security measures did not work, as I had been breached. He told me to purchase Google Play cards to pay for this so that I would not have to purchase anything over the Internet, which wouldn't be safe until my computer was again secure. I was to purchase these Google Play cards, give him the numbers so that he could purchase and install the AppleCare Pay-Per-Incident Support. He would install it, then the company would refund me (because their initial measures had failed) via the credit card I had used to initially purchase their service or directly into my bank account. … read more
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I contacted Apple to obtain software. I thought it
I contacted Apple to obtain software. I thought it legitimate since I made the call. Then I kept getting in deeper & deeper. I used Apple gift cards & Google Gift cards. When I became suspicious, I th… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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