Consumer Protection Law

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I was on my computer and a pop up came up to the bottom of
I was on my computer and a pop up came up to the bottom of my screen at the right. It was horoscope, I clicked it and up popped a warning about my computer, call Microsoft. I called and then some awfu… read more
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Zoey, JD
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We were almost the victims of a scam by a group claiming to
we were almost the victims of a scam by a group claiming to be from xfinity and they said we had a firewall issue on our computer. They instructed us to go to the store and get xbox gift cards in the … read more
Zoey, JD
Zoey, JD
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I had a message from Microsoft that my computer was frozen
I had a message from Microsoft that my computer was frozen because of a virus. I called the number and spoke to a Jerry who said I had a trojan virus in my computer. I needed to pay $200.00 for them t… read more
Zoey, JD
Zoey, JD
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I googled HP (hewlett packard) to get their phone Number and
I googled HP (hewlett packard) to get their phone Number and when I dialed it a nice sounding woman answered and asked what my problem was, I told her that my printer was not working she said she coul… read more
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Zoey, JD
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POPUP virus came up on my personal computer on sunday and
POPUP virus came up on my personal computer on sunday and called number listed. It was Archon Shield. Gave my info and bank routing #. Is it legitimate" … read more
Zoey, JD
Zoey, JD
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Fraud examiner —my computer was shut down earlier this
Fraud examiner —my computer was shut down earlier this morning because I wouldn't purchase any of the plans to rid my computer of a Trojan attack— after an hour on the … read more
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Is Nexway a legitimate company. I received a message on my
I received a message on my laptop that said my internet had been hacked and not to turn off my computer but call for tech support at(###) ###-#### THis was a company called allnet. They sold me a virus protection program but now i am concerned they were not legitimate and now have access to my personal information … read more
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Is Tech Central Us a scam. Is Tech Central Us a scam
Is Tech Central Us a scam operation ,I can,t get a phone number for them … read more
Zoey, JD
Zoey, JD
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What do you know about Technoversal.ca. They claim to
They claim to provide computer security for a fee. They seem to always want to do a screen share. When I had problems with my printer, I called Brother support and Technoversal answered the call. … read more
Zoey, JD
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Call me at ********** My computer become blocked and there
my computer become blocked and there was a phone number to call they were on the phone for a couple hrs then they said I needed a protection for 2yrs which would cost me 500. I am not sure if this is ok I have never had a support that I was charged they have called me twice this morning ti see if I have mailed the check yet. … read more
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Zoey, JD
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I paid people pretending to be microsoft IT people. 1500
I paid people pretending to be microsoft IT people … read more
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I have been working with a company called Coxitfox.com to
I have been working with a company called Coxitfox.com to try and remove an app that is charging me 7.02 per month on my credit card I have already bought Google play gift cards so they can use the #'… read more
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I was shown that my pc was being hacked and that I needed to
I was shown that my pc was being hacked and that I needed to have it fixed by a rep from msn. I let him have access to my pc and he suposedly corrted the problm and that i was supposed to send him 299… read more
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Zoey, JD
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I want to know if this company is legal or not ?company name
I want to know if this company is legal or not ?company name is ***** ***** Services … read more
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Zoey, JD
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I had a message on Sunday to call a phone number-Microsoft
I had a message on Sunday to call a phone number-Microsoft advising me that my computer is in danger, after a long conversation I was asked to pay … read more
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Do you have any info on: GS and GD Business Solutions, LLc.
Do you have any info on: GS and GD Business Solutions, LLc. located in Valley Cottage, NY? … read more
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GEEKtyper.com phone number 408=692-7753 scamed $1900 use
GEEKtyper.com phone number 408=692-7753 scamed $1900 use google play cards for payment. No responce when calling thbere listed phone number. Get busy signal and not valaid number. Info from call on 13… read more
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Zoey, JD
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I have already been charged $409 dollars for cleaning my pc
i have already been charged $409 dollars for cleaning my pc of Zeus and other viruses just yesterday by technicians from Qtech. based in st. louis ...all i would like to know if this company is authen… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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