We were scammed by a client who claimed to want to purchase…

we filed a report with the Attorney general of New Hampshire . We did NOT ship the paintings as the did the charge back before it shipped .. However we did deposit the so called frieght payment to what they claimed was an account for the freight company -- that was 1315 deposited in cash to Bank of America It quickbooks insists we pay them to cover the stolent credit card cost fir the charge back... then we lose 1315 twice.I can't call you.. we're so broke

I sent money to the frieght company deposited cash out of what was paid to us... the correspondence is below and my complain to the AG Complaint Referral Form
Internet Crime Complaint Center
Thank you for submitting your complaint to the IC3. Please save or print a copy for your records. This is the only time you will have to make a copy of your complaint.Victim Information
Name: C Lee guerette
Business Name: www.Gidgeworld
Age: Over 60
Address: 22 Hayden
Address (continued): 
Suite/Apt./Mail Stop: 
City: Nashua
County: NH
Country: United States of America
State: New Hampshire
Zip Code/Route: 03060
Phone Number: 6038882355
Email Address: *****@******.***
Business IT POC, if applicable: gidgeworld.com
Other Business POC, if applicable: NeonPalette Paintings
Financial Transaction(s)
Transaction Type: Debit Card/Credit Card
If other, please specify: 
Transaction Amount: $2
Transaction Date: 06/15/2018
Did you send the money? NoVictim Bank Name: triangle Credit union
Victim Bank Address: 33 temple Street
Victim Bank Address (continued): Nashua NH
Victim Bank Suite/Mail Stop: *****@******.***
Victim Bank City: Nashua
Victim Bank Country: United States of America
Victim Bank State New Hampshire
Victim Bank Zip Code/Route: 03060
Victim Name on Account: C Lee Guerette
Victim Account Number: 756960Recipient Bank Name: Bank of America
Recipient Bank Address: 22 Hayden
Recipient Bank Address (continued): mainstreet
Recipient Bank Suite/Mail Stop: Nashua NH
Recipient Bank City: ?
Recipient Bank Country: United States of America
Recipient Bank State New Hampshire
Recipient Bank Zip Code/Route: 03060
Recipient Name on Account: Excel Global Link Ventures
Recipient Bank Routing Number: 
Recipient Account Number:  4880-7467-0402
Recipient Bank SWIFT Code: BOFAUS3NDescription of Incident
Provide a description of the incident and how you were victimized. Provide information not captured elsewhere in this complaint form.
A client asked to purchase painting and paid for them
she asked us to pay for frieght out of her payment . Frieght was included
Then I was told to deposit the frieght into bank of american accounton the following day .. there was a charge back.I have 30 pages of documentationConversation opened. 8 messages. All messages read.Skip to content
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carole juneMove to Inbox More
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Re: Pickup Scheduled for Invoice(###) ###-####
UNIQ GROUP
Jun 19 (13 days ago)
to me
Hello Lee and Carole,Thank you for choosing UNIQ Group Logistics.We have tried accommodating your request but our drivers can't work around your schedule since another client had already confirmed the time before you, This is the reason why we request our clients to make all bookings at-least six hours ahead to avoid such.We only have two drivers serving 50 miles from Nashua, and 4:30 pm does not work for either of them.The best we can do as of now is bump you up to top of our list for Wednesday morning pickup, Our drivers' schedule is currently open from 10:00 am to any time convenient for you, the sooner you confirm a time the best.All paperwork has been sent to the consignee and you and all that is left is that you confirm pickup time.Warm Regards,Alan Carman.---- On Tue, 19 Jun 2018 05:48:57 -0700 C. Lee Guerette <*****@******.***> wrote ----From 4 pm to 4:30 is good. Do I need a certified check or will a normal check do? I have some paper work to go with it and a nice material for the first layer if ok. Thanks.On Tue, Jun 19, 2018 at 8:16 AM UNIQ GROUP <*****@******.***> wrote:--
C. Lee GueretteHello Lee and Carole,
Thank you for Contacting UNIQ Group Logistics.We do pick-up from Monday - Friday, 8:30 am - 6:00 pm / Saturdays 10:00 am - 3:00 pm. We would prepare all Custom Paper, Shipping Label, and Insurance forms and have them faxed so you can sign and return copies to us before pickup.Both of our drivers in Nashua are booked for the time scheduled, but they are available to pickup on Tuesday, 19th from 4:00 pm to 6:30 pm, Kindly select which time is most convenient for pickup this evening or we can reschedule for Wednesday.DETAILS :PICK UP LOCATION(S):
Gidgeworld*****Nashua NH 03060
USA(###) ###-####
FINAL DESTINATION:
Carole Calaway
Diktis 12
Agios Nikolaos, Crete 72100
GreeceBOX I
Contents:
Weight: 13 lbs
Dimension: 36" x 48" by 2"
Insurance Value: $375.00BOX II
Contents:
Weight: 13 lbs
Dimension: 36" x 48" by 2"
Insurance Value: $700.00- Express Saver Delivery (2 to 3 days) : $1,315.00All shipping paperwork which includes (Shipping Label, Insurance, Customs Declaration, Export Bill, Customs Form, and Invoice) will be sent to you (Consignor and the Consignee) for signing and copies returned to us.Sincerely,
Luis Halt.The information contained in this email or any attachment may be of a coI am trying to find the quick book merchangt agreementhere it isQuick Book Payments - Case###-##-####- GIDGEWORLD
Inbox
xSaenz, Minda <*****@******.***>
Fri, Jul 27, 4:20 PM
to meGood Afternoon LEE GUERETTE,Per our conversation regarding your merchant processing account GIDGEWORLD and the outstanding collection balance in the amount of $2,332.00, I have provided you our merchant link below. Keep in mind when the customer’s bank files a chargeback, credit card association rules required us to debit the merchants bank account on file for the amount of each transaction and grant the cardholder a temporary credit. At this time the debit has been returned and the merchant account was closed which placed the account is in a collections status, please see the terms and conditions of the merchant agreement on the link’s provided below.http://quickbooks.intuit.com/legal/payments/overview/http://quickbooks.intuit.com/legal/payments/merchant-agreement-13-Dec-2013#merchant_agreementYou can review section 3 and 16 of the merchant agreement provided in the link above as these sections pertain to your case.3. Your Personal Guarantee. Intuit requires that a principal or owner of the business (the "Guarantor") accept this Agreement and who will personally guarantee all obligations of your business under this Agreement. You are confirming that you are either a principal or owner of the business and/or are authorized to act on the business' and the Guarantor's behalf. You agree that the Guarantor is providing a personal guarantee under this Agreement. This personal guarantee is a general, continuing, absolute and irrevocable guarantee for payment of monies owed by the business to Intuit. You agree and understand we may proceed directly against the Guarantor without first exhausting our remedies against the business entity. Intuit's decision to enter into this Agreement and provide the Services is conditioned on the Guarantor's personal financial stability, and the Guarantor hereby authorizes us to conduct any necessary identity and credit checks at any time to determine the Guarantor's creditworthiness. Late payments, missed payments, non-payment and other defaults on your Merchant Account will be reflected in your business' credit report and/or the Guarantor's personal or individual credit report.16. Chargebacks. You customers sometimes dispute transactions, which may lead to a paymenttransaction being reversed or returned, otherwise known as a "Chargeback."" Intuit does not decidewhat transactions are charged back and Intuit does not control the ultimate resolution of aChargeback. Sometimes your customer may be able to successfully charge back a transaction eventhough you have provided your goods or services and are otherwise entitled to payment from yourcustomer. You are responsible for all Chargebacks and will be liable to us for the total amount of anysale for which a customer disputes the validity of the sale, plus any applicable Chargeback feesimposed by us or a third party. You authorize us to offset from incoming transactions and to debityour Merchant Account, Bank Account, and/or the Reserve Account to recover any Chargeback plusany applicable Chargeback fees imposed by us or a third party. You agree to fully cooperate with usin complying with the Rules regarding chargebacks, including any request for documentation. Wemay suspend the Services and stop releasing funds represented by payment transactions to youuntil you reimburse us for all unpaid Chargebacks. You must not re-enter or reprocess any paymenttransaction that has been charged back.If you have any further questions please contact our office directly at the phone number listed below, you can send the authorization directly to me I will be handling your collection case directly.Thank you,Minda SaenzService & Support Specialist-Collections Department | Office:(###) ###-#### Fax:(###) ###-####|Intuit | simplify the business of life SOI 3-3-5-4cid***@******.***“This communication and any files transmitted with it may contain information that is confidential, privileged and exempt from disclosure under applicable law. It is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you are hereby notified that any use, dissemination or copying of this communication is strictly prohibited. If you have received this communication in error, please notify the sender. Thank you for your cooperation.”