Consumer Protection Law

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My computer locked up Microsoft support was called & ask for
My computer locked up Microsoft support was called & ask for permission to connect to my computer to fix the problem . I noticed money missing out two of my accounts. This all happened 4/28/22 … read more
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My computer was locked because of a virus. I called and it
My computer was locked because of a virus. I called and it was fixed and I ended up buying a 2 year protection plan. Have I been scammed and do I need to worry about more than the fee I agreed to pay?… read more
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I just received an invoice from McAfee (computer security
I just received an invoice from McAfee (computer security service) for $499.99. They say I had signed up for auto renewal, and gave a phone number if I wanted to cancel. I called the number and stayed… read more
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I made payment using ciftcard scam yesterday. help please
I made payment using ciftcard scam yesterday. help please ehat do I need to do? … read more
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We were almost the victims of a scam by a group claiming to
we were almost the victims of a scam by a group claiming to be from xfinity and they said we had a firewall issue on our computer. They instructed us to go to the store and get xbox gift cards in the … read more
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Someone named called and tried to scam me out of $4000 using
Someone named Allen Watson called and tried to scam me out of $4000 using the Microsoft name. Please advise if he does work for you. if he does, he is very rude. … read more
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I feel i am present I'm presently being scammed for firewall
I feel i am present I'm presently being scammed for firewall protection from, the caller says, Microsoft … read more
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Fraud examiner —my computer was shut down earlier this
Fraud examiner —my computer was shut down earlier this morning because I wouldn't purchase any of the plans to rid my computer of a Trojan attack— after an hour on the … read more
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I received an error message and was told to call 8449932666.
I received an error message and was told to call(###) ###-#### Is this a scam … read more
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Purchased a 3 year ip protection plan for my laptop
Purchased a 3 year ip protection plan for my laptop computer. $699.99 fro a Company called kibog inc Oakville ontario, canada???? … read more
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Do I only converse by computer or can I speak verbally? I
do I only converse by computer or can I speak verbally? … read more
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I googled a phone number for Intuit customer support and
I googled a phone number for Intuit customer support and when I called I ended up talking with a company called Geek Logics, LLC out of Miramar FL. They ended up charging me $300 for what was supposed… read more
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I received a phone call from Innovanty Shop last night and
I received a phone call from Innovanty Shop last night and they implied that they do security service for Microsoft customers. They talked me into checking out my computer security and I , probably fo… read more
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I have a contract with a company that says they are
I have a contract with a company that says they are protecting my comuter with a firewall. I paid $120 threemonths ago and now they say new virus requires updat,more money. Their name is ***** ***** i… read more
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Last night I had a problem with a man who was setting up my
Good morning. Last night I had a problem with a man who was setting up my Microsoft License. Rick Miller, phone # 1-***-***-****. My license has expired. He wouldn't take my credit card for payment. S… read more
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GEEKtyper.com phone number 408=692-7753 scamed $1900 use
GEEKtyper.com phone number 408=692-7753 scamed $1900 use google play cards for payment. No responce when calling thbere listed phone number. Get busy signal and not valaid number. Info from call on 13… read more
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I have already been charged $409 dollars for cleaning my pc
i have already been charged $409 dollars for cleaning my pc of Zeus and other viruses just yesterday by technicians from Qtech. based in st. louis ...all i would like to know if this company is authen… read more
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My computer screen indicated that I had a bad virus and it
my computer screen indicated that I had a bad virus and it needed to be repaired at once. I looked up information about the problem. I was informed the company was working with MICROSOFT and that was … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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