Consumer Protection Law

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Last weekend my husband who is eighty years old bought a car…

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Good Morning. Last weekend...

Good Morning. Last weekend my husband who is eighty years old bought a car he thought was $11,000. I was with him just to go along with him to get out of the house. I too was with him when he was to sign papers for the car. The dealership had this setup that you signed papers under this very confusing way. The terms and how much , etc were on a desk under glass that was hard to see and understand. I was there but I have a disability with my eyes and he is very hard of hearing. We took the car home believing we had a great deal! They handed us no paper work at anytime to look over or explained how long and how much we were to pay. They gave him the keys and a little red plug in for our computer with all the terms and APR, Which was almost twenty thousand dollars!! Paying $235.00 for eight years! We have not that kind of money for eight years and we would never had taken the car if we had know the percentage rate!Nothing was explained to him and he could not see the papers under the desk or read them. Only was handed this plug in then when I saw the terms a week later I almost cried. I feel this is very dishonest of them knowing he is elderly and not able to hear or understand the whole situation!! Is there anyway we can get out of this contract? Thank you so much as we know this isn't what he came in for .

Lawyer's Assistant: Because laws vary from place to place, can you tell me what state this is in?

Yes in Virginia.

Lawyer's Assistant: What steps have you taken so far?

Nothing yet just found out yesterday. I have been in shock since then and didn't know what to do.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I just want the lawyer to know that they were very deceptive knowing in not explaining the price of the car. Double the amount that was worth,

Submitted: 2 months ago.Category: Consumer Protection Law
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Answered in 26 minutes by:
5/27/2018
Consumer Protection Lawyer: Alex J. Esq., Attorney at Law replied 2 months ago
Alex J. Esq.
Alex J. Esq., Attorney at Law
Category: Consumer Protection Law
Satisfied Customers: 16,979
Experience: Experienced Licensed Attorney
Verified

Hello. My name is Alex.

Thank you for your question.

I will be happy to provide you with information you are seeking for educational purposes only.

Did you contact the dealership general manager to explain the issue and to see if the dealership would be willing to help resolve this unfortunate problem?

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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