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I placed an order with local glass company at 4pm on

Customer Question
I placed an order...

I placed an order with local glass company at 4pm on 04-30-18 and retuned next day at 9:20 am to cancel. Approx. 3 business hours had elapsed. I was Told order could not be canceled. No paper work was involved. In short, order was placed, arrived in 7-8days an I was billed. Do I have any recourse?

Lawyer's Assistant: What state are you in? And is a local attorney or other consumer protection advocate helping with this?

SC, and no

Lawyer's Assistant: What steps have you taken so far?

None.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

No, just want to know if I have recourse.

Submitted: 2 months ago.Category: Consumer Protection Law
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Answered in 1 hour by:
5/25/2018
Consumer Protection Lawyer: RGMacEsq, Lawyer replied 2 months ago
RGMacEsq
RGMacEsq, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 18,163
Experience: Licensed Texas General Practice Attorney
Verified

Thank you for using JustAnswer.

I'm sorry to hear about your situation. To be clear, when you called to cancel and they said it couldn't be canceled, did you tell them regardless to not make it or deliver it?

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Customer reply replied 2 months ago
told them I could not use the product. Did not understand order could not be canceled and was not told up front that information. Again, less than 3 business hours had elapsed.
Consumer Protection Lawyer: RGMacEsq, Lawyer replied 2 months ago

So to be clear, you told them not to deliver it and not to proceed to make any custom work? What was the order? Was it custom, or was it something that could be used in other applications / for other customers / etc...?

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