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We have been receiving unwanted calls from Medical Service…

Customer Question
We have been receiving...

We have been receiving unwanted calls from Medical Service Group for over a year. I have repeatedly told them to put me on their no call list and not to call me again. A lot of times they just call and hang up on me or get very rude. Most days I get 6 to 10 calls a day from bogas numbers that are close to numbers I call. Can they be held accountable for all the harassing calls we get from them?

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Florida.

Lawyer's Assistant: What steps have you taken so far?

I started blocking calls from them but they call me for other numbers

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

They seem to call from area codes an numbers that are similar to numbers we call or get calls from. We feel like we have been violated and have no privacy. I have missed important call because we think it's them again.

Submitted: 3 months ago.Category: Consumer Protection Law
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Answered in 15 hours by:
3/30/2018
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 3 months ago
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 22,349
Experience: B.A.; M.B.A.; J.D.
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Hello: This isCustomer Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.

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Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 3 months ago

I am so sorry to read about your difficulties.

Kindly note that I just came across your post. I do not have control over the question list or the promises made to you by the site as to the response time. I am just a site user just like you. Nonetheless, I apologize for the delay in response to your post.

Kindly give me a few minutes to prepare my response.

Thank you for your patience.

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Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 3 months ago

Have you already put the phone number in the Do No Call Registry? If not, you have to do so now by clicking here.

https://www.ftc.gov/faq/consumer-protection/list-number-national-do-not-call-registry

Then, if the calls continue after registration you can file lawsuit against the company for violation of the Do Not Call Registry. See 15 U.S. Code Chapter 87A

https://www.law.cornell.edu/uscode/text/15/chapter-87A#

https://www.law.cornell.edu/uscode/text/15/chapter-87

Also see Telephone Consumer Protection Act, 42 U.S.C. Section 227 (Auto dialing)

https://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf

Action can be filed in state Court.

$500.00 per violation

$1,500.00 for willful violation.

Action can be brought in federal Court if amount exceeds $50,000.00 under The Telemarketing Consumer Fraud and Abuse Prevention Act of 1994 (TCFAPA)

https://fas.org/sgp/crs/misc/R43684.pdf

Best wishes,

A 5-star positive rating to my response is appreciated so that I can receive credit for responding to your post. There is no additional cost to you for giving a positive rating. However, that is how I get paid for answering questions on this site.

Thank you for your cooperation.

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