Consumer Protection Law

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I bought 5 items through a website. They packaged them up in…

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I bought 5 items through...
I bought 5 items through a website. They packaged them up in a ups and sent it. The tracking was marked delivery. I called them said package was never delivered. Then contacted ups . Ups started investigation found it was delivered wrong address and was unretrievable. Noted tracking that they were issuing claim documents to sender for reimbursement.I contacted sender they?said they were going to credit my card. They dragged there feet so when bill from card came I disputed charges.The sender sayi g they will not credit card now that I disputed it's up to card company. The card company found I provided enough info and are crediting my account.I got in the mail from the sender invoice saying if the charges aren't paid there sending me to collections in 30 days....This is a nightmare what do I do???
Submitted: 26 days ago.Category: Consumer Protection Law
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Answered in 7 hours by:
3/27/2018
Consumer Protection Lawyer: Law Educator, Esq., Lawyer replied 26 days ago
Law Educator, Esq.
Category: Consumer Protection Law
Satisfied Customers: 123,242
Experience: Attorney experienced in commercial litigation.
Verified

Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.

You need to write to them and tell them that as they have received reimbursement from UPS for the mistaken delivery to the wrong address, you do not owe them anything for items you never received. Inform them that if they send it to collections, knowing they have received reimbursement from UPS you will sue them for violation of the Fair Credit Reporting Act and will seek damages and attorney's fees as provided for under the Act and will report them to the Federal Trade Commission as well for sanctions.

If they continue to pursue this, then your best recourse is using a local consumer attorney to sue for violation of the FCRA and seek your damages.

Please do not forget to leave positive feedback by clicking on the 5 stars at the top of your page, as the experts are not employees of the site and get no credit for spending time with customers unless they leave positive feedback. Thank you.

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Law Educator, Esq.
Law Educator, Esq.
Law Educator, Esq., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 123,242
123,242 Satisfied Customers
Experience: Attorney experienced in commercial litigation.

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