Consumer Protection Law

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I had solar panels installed 9 years ago. Last year there…

Customer Question
I had solar panels...

I had solar panels installed 9 years ago. Last year there was leaking via the fixed supports. This required having a contractor inspect and solve the problem. This year just under 22 months from the corrections leaking reoccurred. I have negotiated with the contractor to fix the work but he declines based on the fact that he was not the original installer. Since he undertook the last work I believe that he should take responsibility to fix the leaking. The subject is solar panels fixed buy brackets to the roof struts.

Lawyer's Assistant: What state are you in? And is a local attorney or other consumer protection advocate helping with this?

Canberra ACT

Lawyer's Assistant: What steps have you taken so far?

I have spoken with the refurbished and he will not accept resonsibility

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

Would there be an obligation to repair as is under 12 months

Submitted: 1 month ago.Category: Consumer Protection Law
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Answered in 13 hours by:
3/20/2018
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 21,309
Experience: B.A.; M.B.A.; J.D.
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Hello: This is Phillipsesq. Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.

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Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago

I am so sorry to read about your difficulties.

Kindly note that I just came across your post. I do not have control over the question list or the promises made to you by the site as to the response time. I am just a site user just like you. Nonetheless, I apologize for the delay in response to your post.

Kindly give me a few minutes to prepare my response.

Thank you for your patience.

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Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago

I am having difficulty understanding your post.

Kindly review, edit, properly identify the parties and your issues, ask specific question(s), and resubmit.

Thank you for your cooperation.

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Customer reply replied 1 month ago
Solar roof system installed 9 years ago. Leaking occurred 12 months ago. Contractor Lazer Electric agreed to fix problem. Worked after that. Recent rain and leaked again less than 12 months. Lazer refuse to fix the problem as they were not original installers.
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago

Thank you for the information. However, I still did not see any specific question.

What is your question?

Thank you for your cooperation.

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Customer reply replied 1 month ago
Are you for real. The roof leaks after his work on it and he refuses to fix it? Can see the issue!
Customer reply replied 1 month ago
You havnt answered a question yet. What am I paying for
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago

I cannot answer a question that was never asked. So, I will opt out to give another Attorney the opportunity to further assist you.

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Customer reply replied 1 month ago
The question is obvious. Should he return to re fix the leaking as the work was not satisfactory.
Customer reply replied 1 month ago
i am in Australia !
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