Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

A company sent me a product I didn't order or receive and…

Customer Question
A company sent me...

A company sent me a product I didn't order or receive and now they want payment or they threaten to damage my credit. what can I do.

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

Washington

Lawyer's Assistant: What steps have you taken so far?

I've ignored the letters until now.

Submitted: 4 months ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 1 hour by:
3/18/2018
Consumer Protection Lawyer: WiseOwl58, Lawyer replied 4 months ago
WiseOwl58
WiseOwl58, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 4,564
Experience: Consumer Protection Expert and Advocate
Verified

Under Washington law, if you did not order the product you are not obligated to pay for it and you don't have to return it. The selling company cannot report you to the credit bureau and they cannot put it on your credit report because you have no obligation to pay for it.

Please rate five stars ***** by clicking on five stars ***** and press SEND.

A bonus is appreciated after you rate.

Good luck to you. I wish you all the best.

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: WiseOwl58, Lawyer replied 4 months ago

Please rate five stars ***** by clicking on five stars ***** and press SEND.

A bonus is appreciated after you rate.

Good luck to you. I wish you all the best.

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: WiseOwl58, Lawyer replied 4 months ago

Please rate five stars ***** by clicking on five stars ***** and press SEND.

A bonus is appreciated after you rate.

Good luck to you. I wish you all the best.

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: WiseOwl58, Lawyer replied 4 months ago

Please rate five stars ***** by clicking on five stars ***** and press SEND.

A bonus is appreciated after you rate.

Good luck to you. I wish you all the best.

Ask Your Own Consumer Protection Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask WiseOwl58 Your Own Question
WiseOwl58
WiseOwl58
WiseOwl58, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 4,564
4,564 Satisfied Customers
Experience: Consumer Protection Expert and Advocate

WiseOwl58 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,089 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,671 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,222 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

John

John

Lawyer

516 satisfied customers

Licensed and practicing attorney experienced in consumer protection law.

< Previous | Next >

Related Consumer Protection Law Questions
The Law Offices of Ira Aspen, P.C. sent civil demand letter
The Law Offices of Michael Ira Aspen, P.C. sent civil demand letter requesting $250 payment be made to Alan R. Scheinthal, Attorney at Law. Letter states that Kohl's has made efforts to resolve this p… read more
Zoey, JD
Zoey, JD
Doctoral Degree
194 satisfied customers
GM, I have an issue with Bank Card, a cc card processing
GM, I have an issue with Bank Card, a cc card processing business! I been out of business for 4yrs and they are still charging me for service. I went to the bank to put in a stop payment but the said … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I purchased a product from an MLM company, but decided,
I purchased a product from an MLM company, but decided, since the company was unaware I spent $1200 & so I didn't receive the product in a timely matter, I didn't want to work with them. In accordance… read more
LawGuy
LawGuy
Juris Doctor
123 satisfied customers
I ordered online Trial samples of skin care from two
I ordered online Trial samples of skin care from two separate companies. The products were Eyereform/dermarstore and Haloeyeserum/naturacel. Both of these companies sent me the trial samples then sent… read more
Zoey, JD
Zoey, JD
Doctoral Degree
194 satisfied customers
I am still confused. I live n NJ Plaintiff is demanding I furnish
I am still confused. I live n NJ Plaintiff is demanding I furnish a written statement of the the amount of damages claimed in a civil lawsuit special civil part. I provided that they violated the FDCP… read more
Law Pro
Law Pro
Doctoral Degree
19,000 satisfied customers
I cancelled my AAA car insurance in April. I was sent two
I cancelled my AAA car insurance in April. I was sent two checks in the mail by AAA after my cancellation. Both checks came with a statement that stated "cancelled policy". I assumed the checks were r… read more
Phillips Esq.
Phillips Esq.
Attorney
JD
20,170 satisfied customers
I called into my car loan company on 2-15-12 and authorized
I called into my car loan company on 2-15-12 and authorized a payment from my debit card to pay off the loan for $1100 and received a confirmation number, 1 month later received a letter saying the ab… read more
MShore Law
MShore Law
Doctoral Degree
1,233 satisfied customers
I am a retired 62 year old on Social Security Disability.
I am a retired 62 year old on Social Security Disability. I attended a Storesonline seminar with my son and daughter-in-law and agreed to join them in purchasing what we perceived as an easy to create… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,089 satisfied customers
I have filed a lawsuit against a company I hired to perform
I have filed a lawsuit against a company I hired to perform a patio installation that has had nothing but problems. The patio continues to crack and crumble but no resolution. The company now wants to… read more
JBaxLaw
JBaxLaw
Attorney
Doctoral Degree
8,080 satisfied customers
I have a situation where a company is requiring payment before
I have a situation where a company is requiring payment before the full delivery of their services. I have agreed to pay the company once they fulfill their agreement with me and now they are threaten… read more
Lady Themis
Lady Themis
Attorney
Doctoral Degree
65 satisfied customers
I bought a bicycle online from a company in Los Angeles, I
I bought a bicycle online from a company in Los Angeles, I live in SF Bay area, it had chips and scratches in the paint, the company gave me a hard time and I contacted my credit card company and file… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
Hi, I think I might be a victim of a magazine phone scam from
Hi, I think I might be a victim of a magazine phone scam from a company called GULF COAST READERS.... In short, they called me several months ago supposedly offering a Walmart gift card and as part of… read more
N Cal Atty
N Cal Atty
Doctoral Degree
59 satisfied customers
I issued a P.O. for products. The products were never shipped
I issued a P.O. for products. The products were never shipped and I never received an invoice. After a year can I be sued for "breach of contract" as I never received the order.… read more
Law Pro
Law Pro
Doctoral Degree
19,000 satisfied customers
I ordered a product with a 30 day free trial promo. Returned
I ordered a product with a 30 day free trial promo. Returned it in time according to the rules set forth by merchant. I do have delivery confirmation. Now I am receiving overdue notices despite the fa… read more
JBaxLaw
JBaxLaw
Attorney
Doctoral Degree
8,080 satisfied customers
Hi I just got a letter saying Im being subpoenaed for downloading
Hi I just got a letter saying I'm being subpoenaed for downloading the Hurt Locker. I've never downloaded any torrents, and I've never even seen this movie. Also, the movie is available FOR FREE on vi… read more
Law Pro
Law Pro
Doctoral Degree
19,000 satisfied customers
We have a business (corp.) that ordered custom product for
We have a business (corp.) that ordered custom product for a resort who is our client. The product was manufactured in Germany where the main headquarters is located but we ordered the product through… read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
11,425 satisfied customers
ordered a ceramic smoker from the recognized maker, Kamado
ordered a ceramic smoker from the recognized maker, Kamado company. it took 7 months --- was supposed to be 8-10 weeks.. Unit arrived missing parts/accessories I paid for. numerous attempta to resolve… read more
JBaxLaw
JBaxLaw
Attorney
Doctoral Degree
8,080 satisfied customers
I have a company that sells herbal supplements keeps calling
I have a company that sells herbal supplements keeps calling my mom regarding a call made to order there supplements . They had stated that the order would be sent C.O.D my mom does not want the produ… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x