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This is pretty sticky. I hired a commercial sewing machine…

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This is pretty sticky. I...
This is pretty sticky. I hired a commercial sewing machine company to fix my machines. They did a lousy job. But they had to drive to my place (under 100 miles) to work on the machines. When the work was done 9and I paid them) I found out that the machines were still not working right. Instead they sold me another machine (that I did not like once I saw it). I still have the machine they sold me, but they took my other machine and refuse to bring it back as well as telling me I owe them $1800! They worked on my machine several times and never got it right. I just want it back. They want ME to bring back the machine they sold me as well as pay them $1800! I have owned ALL of MY machines for decades. I do not trust these people and I do not have a vehicle that will carry my sewing machine back, New new machine is one I do NOT like (and did not discover it until they left and I tried to use it. It does not suit MY needs. I have been in business for 40+ years. I know what works and does not work. I would be happy if they just came to pick up the machine they sold to me and drop off the one they said they fixed. They may be sewing machine "experts" but I know my products and what it takes to make them. I would gladly pick up my machine and return theirs if I could...just to get out of the mess. But they will not fit in my car! What do you suggest I do?
Submitted: 3 months ago.Category: Consumer Protection Law
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Answered in 1 day by:
3/18/2018
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 3 months ago
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 22,062
Experience: B.A.; M.B.A.; J.D.
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Hello: This isCustomer Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.

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Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 3 months ago

I am so sorry to read about your difficulties.

Kindly note that I just came across your post. I do not have control over the question list or the promises made to you by the site as to the response time. I am just a site user just like you. Nonetheless, I apologize for the delay in response to your post.

Kindly give me a few minutes to prepare my response.

Thank you for your patience.

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Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 3 months ago

Your Question:

What do you suggest I do?

Response: Unfortunately, you would need to get the Court involved in order to force this company to do the right thing here. You would need to file lawsuit against the company and ask the Court to force them to return your old machine and take back the replacement that they sold you. Also, when you file the lawsuit, you need to also file Motion for Temporary Restraining Order to prevent the company from selling your old machine while your lawsuit against the company is pending; that irreparable harm would be done to you if the old machine is lost to you for ever.

The lawsuit would be filed at your local Courthouse. You can file the lawsuit in the Small Claims Session if the amount of your damages is $5,000.00 or less. Otherwise, the lawsuit would be filed in the regular Civil Session. You may be able to obtain complaint forms online on the Court's website.

Goodluck with your case,

A 5-star positive rating to my response is appreciated so that I can receive credit for responding to your post. There is no additional cost to you for giving a positive rating. However, that is how I get paid for answering questions on this site.

Thank you for your cooperation.

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