Consumer Protection Law

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I am trying to help an Australian camper trailer

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manufacturer file with the DOTto...
I am trying to help an Australian camper trailer manufacturer file with the DOTto become a certified trailer manufacture. First step is to be designated US agent. My first application was denied for reasons; I filed the second one and mailed it with proof of delivery- they did not find it- mailed the 2nd one- they have it but said that I should not have mailed an original but a copy of the online submission( in spite of the fact that I have specific email instructions to do so) Issue has become urgent- how do I break through the bureacracy and get this done?
Submitted: 4 months ago.Category: Consumer Protection Law
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Answered in 1 day by:
3/17/2018
Consumer Protection Lawyer: Wendy, Moderator replied 4 months ago
Wendy
Wendy, Moderator
Category: Consumer Protection Law
Satisfied Customers: 1
Experience: Moderator at JustAnswer
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I'm a moderator for this website. I'm so sorry that an Expert has not connected with you yet. I wanted to reach out to see if you still needed assistance with your question? Please use the reply box below to let me know if you'd like to continue or cancel.
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Customer reply replied 4 months ago
I am still waiting. Will i get a refund if no one answers?
Consumer Protection Lawyer: Law Educator, Esq., Lawyer replied 4 months ago
Law Educator, Esq.
Category: Consumer Protection Law
Satisfied Customers: 125,928
Experience: Attorney experienced in commercial litigation.
Verified

Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.

I am so sorry for the delay, as the experts are not site employees, we do not control when questions come onto our lists. I do apologize.

You need to call and speak to a***@******.*** and you need to explain the situation to them. The lower level individuals receiving these applications really do not know what is going on they just know the steps they follow when something hits their desk. They do not know if there are extenuating circumstances or a deviation from the normal routine application. So when that happens you need to call the office and speak to a supervisor or even sometimes the supervisor's supervisor and explain the situation to get the process moving along.

Please do not forget to leave positive feedback by clicking on the 5 stars at the top of your page, as the experts are not employees of the site and get no credit for spending time with customers unless they leave positive feedback. Thank you.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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