Consumer Protection Law

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This answer was rated:

I HAD NEW WINDOWS INSTALLED IT IS A OLD HOUSE. I HAD TO PAY…

HI I HAD NEW...

HI I HAD NEW WINDOWS INSTALLED IT IS A OLD HOUSE . I HAD TO PAY 300.00+ FOR EPA LAW . FOR THEM TOO WRAP IN SIDE WINDOWS . THEY DID NOT WRAP THEM THEY JUST PULLED OLD OUT AND PUT NEW IN . HAVING PROBLEMS GETTING EPA MONEY WHAT CAN I OD THANKS

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

VA.

Lawyer's Assistant: What steps have you taken so far?

CHECK IN MAIL 3 MONTHS AGO EVERY TIME I CALL THEY PUT ME OFF

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

YES IT IS WINDOW WORLD IN RICHMOND VA.

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Answered in 17 hours by:
3/16/2018
KnowYourRights
Category: Consumer Protection Law
Satisfied Customers: 32,427
Experience: Experience protecting consumers against unfair, deceptive, or fraudulent advertising, marketing and financial practices.
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Hi! I will be the professional that will be helping you today. I look forward to providing you with information to help with your question and concern

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Good morning. So you have proof that you paid for this but they never installed it?

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Customer reply replied 4 months ago
i'm retaired i need to watch my money

Thank you for the reply. This really should be something that is cut and dry and if they can come out and inspect this and see it was never installed, they would need to do it and incur the cost or refund you the money paid. If they do not, you can sue them for the breach and may also want to file a complaint with the Attorney General against them. You can also file a complaint with the BBB and it can be looked into if this was an accident or if they are trying to scam people and charge them for work not done, thinking they will never find out.

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Customer reply replied 4 months ago
thank you now i know what to do thanks again!!!!!!

You are welcome. Please let me know if there is anything else, as I would be happy to respond. If not, please remember to rate my help at this time at the top of this page, prior to leaving, so I can receive the proper credit, for our time together. A 5 STAR rating is greatly appreciated. Thank you.

KnowYourRights
Category: Consumer Protection Law
Satisfied Customers: 32,427
Experience: Experience protecting consumers against unfair, deceptive, or fraudulent advertising, marketing and financial practices.
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

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