Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

I have made a change in attnys. My initial attny i gave a…

Customer Question
I have made a...

I have made a change in attnys. My initial attny i gave a 5,000 dollar retainer. Their retainer stated 5 ,000 for 3 misdemeanors. The retainer would cover all court appearances and negotiations with prosecutors. No hourly fee was listed. The retainer has no exit clause........so after 2 weeks of unsatisfied service , i canceled the credit card charge and the money was refunded fully. Now they are asking me for 1,000 back claiming they made phone calls to the DA office. No court appearances have taken place. What are they entitled to?

Lawyer's Assistant: What state is this in? And just to clarify, when was the purchase made?

New York. Purchase made 2/12

Lawyer's Assistant: Has anything been filed or reported?

No motions in court

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I put a letter in writing canceling services 2/28. They continued to work and claimed they negotiated with the DA on 3/1.

Submitted: 4 months ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 11 minutes by:
3/9/2018
Consumer Protection Lawyer: KnowYourRights, Lawyer replied 4 months ago
KnowYourRights
Category: Consumer Protection Law
Satisfied Customers: 32,354
Experience: Experience protecting consumers against unfair, deceptive, or fraudulent advertising, marketing and financial practices.
Verified

Hi! I will be the professional that will be helping you today. I look forward to providing you with information to help with your question and concern

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: KnowYourRights, Lawyer replied 4 months ago

Good morning. If the firm/attorney was retained on a flat fee basis, they would be entitled to the $5000 which was agreed to for representation. Typically, these fees are earned upon payment, as long as the attorney were to represent you as agreed under the retainer agreement. If they were working on the case and handling the three misdemeanors, there would need to be a legal basis for which you were entitled to fire them and get a refund, less money earned, up to that point. You shared that you were not satisfied after two weeks, so it would need to be known what the issue was, why and what they failed to do. If you got a full refund, they would be at least entitled to work done and there could have been work done by the staff, opening and setting up the file, calls being made and other work done on the case, in the office. If you can ask them to break down what was done, you could try and determine what the hourly rate would be for that, if they billed and try and settle with them, to avoid a lawsuit.

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: KnowYourRights, Lawyer replied 4 months ago

I just wanted to follow up and see if you had any other questions or needed me to clarify something. I am here to help, so please let me know. Thanks!

Ask Your Own Consumer Protection Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Infolawyer Your Own Question
Infolawyer
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,111
7,111 Satisfied Customers
Experience: Licensed attorney helping individuals and businesses.

Infolawyer is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,111 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,671 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,222 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

John

John

Lawyer

516 satisfied customers

Licensed and practicing attorney experienced in consumer protection law.

< Previous | Next >

Related Consumer Protection Law Questions
We have a situation with our builder that needs to go to
We have a situation with our builder that needs to go to arbitration. The arbitrator that they have chosen is charging $1,000 administration fee plus $300 per hour. This is a relatively small dispute … read more
socrateaser
socrateaser
1,031 satisfied customers
In the state of NH,if a client has contracted service to be
In the state of NH,if a client has contracted for a service to be performed and then cancels that service less than 30 days prior to the performance of said service,is the client entitled to any refun… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
I received a diamond ring from my boyfriend approximately 6
I received a diamond ring from my boyfriend approximately 6 years ago......I had it insurance under MY homeowners insurance for the last 5 years. About 6 months ago I lost his ring..... it was too big… read more
LegalGems
LegalGems
Juris Doctorate
12,530 satisfied customers
I was interested in having a non-surgerical hair procedure.
I was interested in having a non-surgerical hair procedure. So i went to a consltation and fell for the sales person skill and agreed and signed a $4,000 contract to get the procedure done. Before I s… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
Bought a new car told the dealer I could not afford to put
Bought a new car told the dealer I could not afford to put money down.. then did and gave them check to be cashed 9/30/2014.. Called and they said I'm responsible for my OLD car loan and then New Car … read more
Expert
Expert
I canceled my account with Dish network about 6 months ago.
I canceled my account with Dish network about 6 months ago. However, I discovered they kept charging my debit card every month since I canceled. So I emailed them inquiring about the charges and they … read more
Ely
Ely
Counselor at Law
Juris Doctor
3,436 satisfied customers
Yesterday my wife and I went to a travel club presentation
Yesterday my wife and I went to a travel club presentation (Blue Horizon) after having received an award in the mail for two free airfares in the US plus three nights hotel stay. We listened to the ve… read more
FiveStarLaw
FiveStarLaw
Attorney
Doctoral Degree
477 satisfied customers
I purchased a bed at a hime show in Reading, PA from a company
I purchased a bed at a hime show in Reading, PA from a company based in Wakefield, MA. We got the product delivered and set up and after 8 hours of sleep were dissatisified with the product. I put a 5… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I purchased a package of six microderm and chemical peels.
I purchased a package of six microderm and chemical peels. I also purchased Obagi face wash products. After using the Obagi my face was burning, peeling, and was not reacting weel to the medical grade… read more
cfortunato
cfortunato
J.D.
7,967 satisfied customers
i hired a lawyer to represent my girlfriend in a criminal matter. he
i hired a lawyer to represent my girlfriend in a criminal matter. he charged us a flat rate of 2500.00 for all pre trial representation we have a signed copy of this retainer/ agreement. the lawyer ma… read more
AlexiaEsq.
AlexiaEsq.
Managing Lawyer/Advocate
Doctoral Degree
37 satisfied customers
Have a antique car in for restoration from 2006 to present.
Have a antique car in for restoration from 2006 to present. Made monthy payments to the tune of $ 13, 000, purchase parts for the project in the exist of $ 5,000, paid for the body work at $ 3.1000, a… read more
Infolawyer
Infolawyer
Lawyer
7,111 satisfied customers
signed a home improvement contract. next day had another contractor
signed a home improvement contract. next day had another contractor come out...he was far better and had bad feelings about first guy. Canceled the very next day after signing contract. the contractor… read more
MShore Law
MShore Law
Doctoral Degree
1,233 satisfied customers
I had a hair service done about a month ago, that I was completely
I had a hair service done about a month ago, that I was completely unsatisfied with. The professional salon charged me 325 dollars for the service. It was very unprofessionally done. I also have pictu… read more
FLACORPLAWYER
FLACORPLAWYER
Doctoral Degree
1,750 satisfied customers
We had planned a wedding for our daughter at Meyers Castle,
We had planned a wedding for our daughter at Meyer's Castle, in Dyer, IN, for August 2009. The wedding was post-poned to 2010, due to the groom-to-be's lay off with Amazon. The wedding was cancelled e… read more
GoLaw
GoLaw
Doctoral Degree
751 satisfied customers
We visted a Virginia Direct Buy presentation on Tuesday and
We visted a Virginia Direct Buy presentation on Tuesday and had to make a decision then and there to join their club. We provided our credit card and decided to join, after returning home and looking … read more
Law Pro
Law Pro
Doctoral Degree
19,000 satisfied customers
I had money deducted from my checking account to start a debt
I had money deducted from my checking account to start a debt negotiation program with Financial Freedom of America, Dallas, TX. I had second thoughts and wanted to cancel and get a refund one week la… read more
Infolawyer
Infolawyer
Lawyer
7,111 satisfied customers
I just this minuet purchased a car on e bay I changed my mind
I just this minuet purchased a car on e bay I changed my mind under Californis law can i get out of it please. John… read more
CALawyer
CALawyer
Attorney
Juris Doctor
1,622 satisfied customers
Hi-Im in NC & I have a Drs office taking me to court to collect
Hi-I'm in NC & I have a Dr's office taking me to court to collect 1,000. for a medical test (done in his office in 2004) that my ins. co said was unnecessary. The Dr sited shortness of breath as cause… read more
socrateaser
socrateaser
1,031 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x