Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

This answer was rated:

I had my roof replaced in 2014. Shortly after it was

Hello,I had my roof...

Hello,I had my roof replaced in 2014. Shortly after it was replaced, it leaked for 2 years off and on. They worked with me for the two years to “fix” it. The roofing company paid to have my drywall torn out and replaced after it had stopped leaking for a few months. Last month, the roof began to leak again. It has come to the point where I feel as if, this company has done a very poor job installing this roof ( a brand new roof should not be leaking 4 years later). It has become difficult to work with after I asked them to evaluate replacing the entire roof to make it right. I also told the company I would be going to the BBB to report the issues I have had with them. The owner told me he would sue me if I went to the BBB to report these problems. I am trying to determine if I have a case to take them to court for a refund of the roof.

Lawyer's Assistant: What state is this in? And just to clarify, when was the purchase made?

Michigan 2014

Lawyer's Assistant: Has anything been filed or reported?

No

Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 1 minute by:
3/7/2018
DamienJD
DamienJD, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 5,430
Experience: Attorney. Well versed, understanding, friendly
Verified

Hello: My name is ***** ***** I am an attorney. Please give me a moment to review your question. I may ask some questions to clarify issues.

Ask Your Own Consumer Protection Law Question
Customer reply replied 5 months ago
Ok, thanks.

You could have a breach of contract claim. You contracted to have a roof replaced and the contractor was to provide the product and services to replace it but either the product or services were not properly provided, causing damages to you. There could be a negligence claim also and various other types of claims along with the breach of contract claim.

By the way, someone cannot sue you for going to the BBB. They would have to claim that you libeled them by stating an untruth.

We can discuss this more if you want to do so.

If you have further questions or you need further assistance, just let me know.

If not, please remember to rate my answer between 3 to 5 stars without any additional costs to you. That is how I get credit for answering your question. Best regards.

DamienJD
DamienJD, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 5,430
Experience: Attorney. Well versed, understanding, friendly
Verified
DamienJD and 87 other Consumer Protection Law Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask DamienJD Your Own Question
DamienJD
DamienJD
DamienJD, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 5,430
5,430 Satisfied Customers
Experience: Attorney. Well versed, understanding, friendly

DamienJD is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,125 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,679 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,227 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

RobertJDFL

RobertJDFL

Lawyer

517 satisfied customers

Experienced in multiple areas of the law.

< Previous | Next >

Related Consumer Protection Law Questions
In 2015 my daughter hired an Amish contractor to repair her
Second opinion] In 2015 my daughter hired an Amish contractor to repair her roof. After he repaired the roof he suggested and agreed to provide used material he collected from other jobs to fix her de… read more
Attyadvisor
Attyadvisor
Doctoral Degree
8,350 satisfied customers
We purchased a 2018 Forest River Sierra 305MKOM fifth wheel,
We purchased a 2018 Forest River Sierra 305MKOM fifth wheel, when it was delivered it was damaged I told them then to take it back they said they couldn't do that, but they would send us replacements … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers
I had a new roof installed becouse I was told that the leak
I had a new roof installed becouse I was told that the leak I have was coming from the roof. Now today my roof is leaking like nothing was done to it. I feel that I did not need the new roof and that … read more
AttyHeather
AttyHeather
Attorney
Juris Doctorate
637 satisfied customers
I had my roof replaced with shingles in June. The company
I had my roof replaced with shingles in June. The company that did the work is American Dream Home Improvement in Downers Grove, IL. Shortly after that I developed a leak in my ceiling in my bathroom.… read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
Purchased duplex on 6/2014. Roof needed to be done in order
Purchased duplex on 6/2014. Roof needed to be done in order to pass appraisal. we had a hail storm here in pueblo Colorado about 10 days ago. Roof leaked in a few spots. Insurance adjuster told me tha… read more
KLAW
KLAW
Juris Doctorate
2,386 satisfied customers
I purchased a brand new 2014 72,000$ camper in Bangor Maine.
I purchased a brand new 2014 72,000$ camper in Bangor Maine. The very first day I had it I discovered a water leak, the dealer immediately denied responsibility and when they finally did any repair it… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers
I have an 8 year old GE dishwasher that is under a extended
I have an 8 year old GE dishwasher that is under a extended warranty. It leaked and caused major kitchen damage to a brand new kitchen flooring that was laminate. The dishwasher was repaired in 12/14.… read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
I replaced a roof for a customer, whom sold there house with
I replaced a roof for a customer, whom sold there house with a transferable warranty. the roof leaked, I repaired the damages, it leaked again. I repaired the roof. replaced the drywall ceiling and wh… read more
Ely
Ely
Counselor at Law
Juris Doctor
3,436 satisfied customers
I had a licensed construction company replace my roof. When
I had a licensed construction company replace my roof. When I came back home after they were done working there was a sign of water damage on the vaulted ceiling in my kitchen. The stain was not there… read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,679 satisfied customers
in 10/02 had hickman metal roofing install a life time metal
in 10/02 had hickman metal roofing install a life time metal roof. that would not leak. it has leak for about at least a year. can't get mr hickman to fix the roof or repair water damage. have contact… read more
Dwayne B.
Dwayne B.
Juris Doctor
28,766 satisfied customers
This is for CounselorJim. I had a roof put on through a county
This is for CounselorJim. I had a roof put on through a county non-profit organization that assists low income Seniors. They ordered and paid for the roof, replacement of any rotten wood and hauling a… read more
CounselorJim
CounselorJim
Attorney
Doctoral Degree
360 satisfied customers
We had our roof ( shingles ) replaced a year ago. Recently
We had our roof ( shingles ) replaced a year ago. Recently we have had water ( I assume from melting snow ) leaking through the skylight over the bathroom. The leaking has caused visible staining, dis… read more
legaleagle
legaleagle
Attorney
Doctoral Degree
7,047 satisfied customers
I bought a brand new Dutchman Trailer 2011 Lakewood.I have
I bought a brand new Dutchman Trailer 2011 Lakewood.I have had interior warranty issues since this was delivered in May 2011.We we went to close the trailer up for the winter the living/dining room sl… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers
I had a new roof put on my house 5 years ago by a licensed
I had a new roof put on my house 5 years ago by a licensed contractor... 40 year shingles. The roof as since had 7 leaks as of late due to poor labor. What can I expect of the contractor in this situa… read more
MShore Law
MShore Law
Doctoral Degree
1,233 satisfied customers
Ten years ago my mother had a $26,000 sunroom added to the
Ten years ago my mother had a $26,000 sunroom added to the rear of her house. It has leaked when it rains since the day it was installed. She calls the installer every time it leaks, they send a roofe… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers
After a deposit of $3500, I had my roof replaced on Nov. 14,
After a deposit of $3500, I had my roof replaced on Nov. 14, 2009 by American Shingle of Atlanta. I did here from until December 8, 2009 and the contract they were suppose sweep the yard for loose nai… read more
David C. Garner
David C. Garner
Attorney
Post-Doctoral Degree
929 satisfied customers
Contract states - All work to be completed in a first class
Contract states - "All work to be completed in a first class workmanship manner." The roof leaks, the guttering is still not installed properly, and I have $1100 in water damage to my porch. I Know th… read more
lwpat
lwpat
Doctoral Degree
256 satisfied customers
I have a contractor question. There was someone in Columbus
I have a contractor question. There was someone in Columbus Ohio who asked a question regarding Jonathan Musgrove who is a con artist "contractor". He streched a 3 day new roof job into 2 weeks and it… read more
legaleagle
legaleagle
Attorney
Doctoral Degree
7,047 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x