Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law

On October 2017 i decided to add solar panels to my home. I…

Customer Question
On October 2017 i decided...
On October 2017 i decided to add solar panels to my home. I worked with this company that was getting me a loan for 20 years and instead the owner called me and stated that the loan was approved and we are ready to put on the solar panels. I have been trying to tell them to fix the loan because they ended up getting a loan without my consent for 12 years instead and have told me that this route is better for me and that I should just accept it. They don't get back to me, I have to call them multiple times for them to get someone to JUST text me because nobody picks up their phones. I have told them to remove the panels and refund me for the thermostat they never put in but they just keep telling me that I will be spending lots of money with JEA if I remove them. I don't know what to do.
Submitted: 1 month ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Customer reply replied 1 month ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 1 month ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
1/13/2018
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 20,568
Experience: B.A.; M.B.A.; J.D.
Verified

Hello: This isCustomer Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago

I am sorry to read about your difficulties.

You need to file complaint against them with the Better Business Bureau and your Attorney General's Office. If your issue remains unresolved, then may consider retaining the services of a local consumer Attorney to assist you with the case, for this unfair and deceptive act and practice. Most consumer Attorneys would take a case on contingent fee basis. This means that the Attorneys may not charge upfront for their fees and would only get paid if they win the cases for the consumers. Even then most Courts award Attorney fees to prevailing consumers. So, you may not have to pay out of pocket to obtain a consumer Attorney to assist you with the case.

You can use the following sites to find local consumer Attorneys:

Consumeradvocates.org

Lawyers.com

Justia.com

Findlaw.com

Goodluck with your case,

A positive rating to my response is appreciated so that I can receive credit for responding to your post. There is no additional cost to you for giving a positive rating.

Thank you for your cooperation.

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 month ago
Thank you for your response!! I have misplaced the contract how so i go about getting a copy of it from them and how do i ensure that i will recieve a copy?
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago

You need to request a copy from the contractor. If the contractor refuses to honor your request, then you can ask the Court to force the contractor to produce a copy of the original contract as part of your lawsuit against the contractor.

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 month ago
I can file a complaint without the contract and ask that they obtain it from the company if they refuse to give me a copy? Every conversation was between texts because whenever i try calling they end up texting me to "resolve" my issue that never gets resolved. I have all conversations with them stating that they will be fixing this issue and also stating that I should just keep it at 12 years because it will benefit me in the long run.
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago

So I can file a complaint without the contract and ask that they obtain it from the company if they refuse to give me a copy?

Response: Yes. You should also state that you lost a copy of the contract and you asked the contractor for a copy and the contractor has refused to provide you with a copy.

Best wishes,

A positive rating to my response is appreciated so that I can receive credit for responding to your post. There is no additional cost to you for giving a positive rating.

Thank you for your cooperation.

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 month ago
Thank you, ***** ***** keep all message with them as record showing that I have written them to fix the loan and they have responded by stating they are trying to fix alone and now that they cant fix it they are trying to make me accept the 12 year loan after telling them that I will like the panels off.
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago

Yes. You should keep all communications as evidence in the case.

At this time, I request for a positive rating for my post so that I can receive credit for responding to your post. There is no additional cost to you for giving a positive rating. However, it is the way that I get paid for answering questions on this site.

Thank you for your cooperation.

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 month ago
Should I call the loan company and ask why they accepted to give me a loan for 12 years when I signed a contract for 20 years, shouldnt they be aware of what the customer signed and not what the company is taking a loan out with my name for the amount of years that were not discussed?
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 1 month ago

I will opt out and give another Attorney the opportunity to further assist you.

Ask Your Own Consumer Protection Law Question
Ask Phillips Esq. Your Own Question
Phillips Esq.
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 20,568
20,568 Satisfied Customers
Experience: B.A.; M.B.A.; J.D.

Phillips Esq. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,930 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,422 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,607 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,184 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
Recently my 2013 Optima EX with 22800 miles. was involved in
recently my 2013 Optima EX with 22800 miles. was involved in an incident where my airbags went off after I heard a loud noise. When I safefly wxited my car to see what happened I noticed my right rear… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
Purchased a refrigerator on line from Home Depot. That was
Purchased a refrigerator on line from Home Depot. That was March of 2017. Unit failed in July with a Factory sealed part the problem. Home Depot brushed me off ( didn't take extended warranty) and GE … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I have an issue in recovering my vehicle, a 2006 Pontiac
Hello Pearl My name is ***** ***** I have an issue in recovering my vehicle, a 2006 Pontiac Solstice from a local mechanic since 2013. The mechanic agreed to perform work on my vehicle in consideratio… read more
Lori
Lori
Juris Doctor
583 satisfied customers
I have a question. My account with RiseCredit was charged
I have a question. My account with RiseCredit was charged off last Wednesday. I called to make a payment on Friday but was told there was nothing they could do. Is there any way to get this account ba… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
To whom it may concern, I have unfiled taxes for 7 years and
Hello and to whom it may concern, I have unfiled taxes for 7 years and currently owe close to $70,000 in back taxes. In your experience, at what point does the IRS turn to something criminal versus so… read more
socrateaser
socrateaser
1,031 satisfied customers
I don't knowwhat to do next. I correspond w/a roofer since
I don't knowwhat to do next. I correspond w/a roofer since July 2017. I mentioned I only wanted a level #IV roof. (Which would provide me w/a a discount of $696.00 per year w/my insurance company) The… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,815 satisfied customers
AT&T suddenly started charging us international call that
AT&T suddenly started charging us international call that were made to a US 1-800 number that we use to make indirect calls internationally. The bills are 750 per month, charging us $2 per minute. … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,815 satisfied customers
I was a dental patient and have not received my permanent
i was a dental patient and have not received my permanent denture. … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
A friend of mine went to CO to ski. She had a bad accident
A friend of mine went to CO to ski. She had a bad accident and had to be hospitalized . She has been there a week and they are releasing her because she doesnt have health insurance. She fractured her… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,815 satisfied customers
I have a loan with republic finance for $1200 with an
Hi! I have a loan with republic finance for $1200 with an interest rate of 47%. Is that legal? … read more
Attyadvisor
Attyadvisor
Doctoral Degree
7,308 satisfied customers
If a car was repossed 24 yrs ago can they still come after
If a car was repossed 24 yrs ago can they still come after there money and garnish someones wages. … read more
Gerald, Esq
Gerald, Esq
Juris Doctor
3,671 satisfied customers
Is it legal for suddenlink cable company to just say they do
Is it legal for suddenlink cable company to just say they do not prorate and when you stop their service on the 5th..but their billing period ends the 2nd...they charge you for another whole month? … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
Just received a call saying they are trying to collect a
Just received a call saying they are trying to collect a debt originated in Nov 18, 2008 and correspondence were sent June 2, 2012. I don't remember these correspondence and was told I was going to ge… read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
8,239 satisfied customers
I been scammed out of my bitcoins that i have invested.
i been scammed out of my bitcoins that i have invested … read more
Zoey, JD
Zoey, JD
Doctoral Degree
182 satisfied customers
In a small consumer complaint court, I had a judgement
In a small consumer complaint court, I had a judgement delivered in my favor ( see attachment). The company ( SHWP of VA, LLC) is now expected to pay $945 + $60 ( court cost) = $1005 to me. Judgement … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
I understand that wealthy affiliate is a reputable online
I understand that wealthy affiliate is a reputable online business,could you let me know about them www.wealthyaffillate.com. I am trying to find a job until i get my disasbilty… read more
Zoey, JD
Zoey, JD
Doctoral Degree
182 satisfied customers
I live in the state of Utah. I have signed an agreement to
I live in the state of Utah. I have signed an agreement to buy an RV from a local dealer and have put down a 1000.00 dallar deposite. Something has come up and we cannot complete the deal. I have not … read more
LawGuy
LawGuy
Juris Doctor
123 satisfied customers
My identity has been compromised. What should I do to
My identity has been compromised. What should I do to protect myself. … read more
Zoey, JD
Zoey, JD
Doctoral Degree
182 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x