Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

I bought a medical substance on line for 5.95 and did not…

Customer Question
I bought a medical...

I bought a medical substance on line for 5.95 and did not know I had to cancel within 14 days. I paid for the trial but was billed for the items 170.00 .I filed a dispute with my credit card thru my bank 5th3rd who Issue the master card. I was advised to send product back. I package and address to a Canada address and took to post office but the would not accept It because it had no street address. Dispute was found in favor of Zyflex Supplements and card co (master card ) said I was responsible and had to pay them. I went to bank 5th 3rd and they shredded original card and issued a new one saying the 1st card was comprised. I still have charge on 1 st card and it looks like I and paying interest on it. How can I get it resolved?

Lawyer's Assistant: What state is this in? And when did the issue begin?

I am in Evansville,In. And it started in July or Aug of 2017 I think

Lawyer's Assistant: Have you contacted the manufacturer?

Yes and originally they said I was responsible for the purchase but would take me off of any future promotions. At that point I thought I was finished. But on 9/1/17 I was billed 89.95 and 79.95 by 2 different companies CDI*No2 FLEX andBOOSTEM , EACH CO HAS A different phone number in CA although I was to send back to Canada.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

How much are you charging?

Submitted: 7 months ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
12/19/2017
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 7 months ago
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 22,416
Experience: B.A.; M.B.A.; J.D.
Verified

Hello: This is Phillipsesq. Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: Phillips Esq., Attorney-at-Law replied 7 months ago

I am sorry to read about your difficulties.

The company that you purchased the item from must provide you with the street address to ship back the items. Otherwise, that would be unfair and deceptive act and practice for the company to instruct you to return the items within a certain period but refuses to give you street address knowing full well that the USPS will not ship back the items to a PO Box. If the company refuses to provide you with the required address, then you need to contact the credit company once more and file another dispute. The company should not be rewarded for its unfair and deceptive act and practice.

Best wishes,

A positive rating to my response is appreciated so that I can receive credit for responding to your post. There is no additional cost to you for giving a positive rating.

Thank you for your cooperation.

Ask Your Own Consumer Protection Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Phillips Esq. Your Own Question
Phillips Esq.
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 22,416
22,416 Satisfied Customers
Experience: B.A.; M.B.A.; J.D.

Phillips Esq. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,089 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,671 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,222 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

John

John

Lawyer

516 satisfied customers

Licensed and practicing attorney experienced in consumer protection law.

< Previous | Next >

Related Consumer Protection Law Questions
Was charge a amount service the was extreme month was told
was charge a amount for electrical service the was extreme for one month was told that it would be taken care of but now they what it paid. what can i do about that or what are my choices… read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
I have t mobile simple plan show on their website Simple
I have t mobile simple plan show on their website Simple Choice is perfect for Costa Rica. With Simple Choice, unlimited data and texting is included at no extra charge.i also call the t mobile custom… read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
My parents live in Florida my dad has dementia. was sold expensive
my parents live in Florida my dad has dementia. was sold expensive air purifier on a Thursday night we tried to call to return all weekend no answers and the following Tuesday they came out and would … read more
socrateaser
socrateaser
1,452 satisfied customers
I currently just purchased a vehicle from a dealership and
I currently just purchased a vehicle from a dealership and I was adamant that I didn't want any options. The Sales Person said that there was one option that I didn't like but negotiated it down to a … read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
I bought 4 concert tickets from Ticketproxy.com. They quoted
I bought 4 concert tickets from Ticketproxy.com. They quoted me a price of $160.00 per ticket. I purchased them with my Master Card. They charged me $15.00 shipping and $224.40 for "other expenses". M… read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
Our cell phone carrier split into two branches, and each one
Our cell phone carrier split into two branches, and each one kept billing for cell phone service for the same phone number. One sent the bill via post to the home, while the other keyed in the bill di… read more
Tina
Tina
Attorney and Counselor at Law, Mediator
Doctoral Degree
31,168 satisfied customers
i put in for hsn card and apply 1900.00 worth of thingson it
i put in for hsn card and apply 1900.00 worth of thingson it I send 300.00 dollare to the card i call hsn about one month later to order something else they said i didn't pay my flex pay so I could't … read more
Benjamin M. Burt, Jr., RN, BSN
Benjamin M. Burt, Jr., RN, BSN
Attorney and Counselor at Law
Doctor of Jurisprudence
7 satisfied customers
i incurred over $50K of credit card debt with a major bank.
i incurred over $50K of credit card debt with a major bank. Collection agency is trying to collect from me. I asked for copies of the credit card bills (separated and have no idea which are mine and w… read more
Phillips Esq.
Phillips Esq.
Attorney-at-Law
JD
22,416 satisfied customers
I have charges back from credit card but never received any
Hi, I have charges back from credit card but never received any merchandise with the co., can I dispute these charges again? due to not received any goods and services?… read more
Loren
Loren
578 satisfied customers
this is SeogHwan Im korean Im in big trouble… This is
this is SeogHwan Im korean Im in big trouble… This is the website http://www.123mountain.com Order #100006497 - Processing Reorder | Print Order About This Order: Order Information Invoices Order Date… read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,671 satisfied customers
I recently got involved in a paid search from "City Grid Media".
I recently got involved in a paid search from "City Grid Media". After the third day I asked them to close and cancel my account, which the rep originally said was an option before I signed the web co… read more
Alex J. Esq.
Alex J. Esq.
Managing Attorney
Doctoral Degree
2 satisfied customers
08/28/2011: left T mobile after 10+ years and signed up with
08/28/2011: left T mobile after 10+ years and signed up with Verizon wireless. Verizon gave me a free phone (LG-Revere). I purchased accessories car charger, handfree ear set and case for phone. There… read more
Law Educator, Esq.
Law Educator, Esq.
Attorney At Law
Doctoral Degree
244 satisfied customers
I was offered a zero percent interest on balance transfers
I was offered a zero percent interest on balance transfers and purchases, from a mailing by US Bank Flex Perks. I received first statement everything was OK. The next billing showed 13.99 percent on b… read more
MDLaw
MDLaw
Attorney
Post-Doctoral Degree
358 satisfied customers
dear sir,madam. i have problem with hsbc bank credit card
dear sir,madam. i have problem with hsbc bank credit card co in losangeles ca.i have credit card last 2007 and work good with no disputes.but after some times they playing mischeifs and bogus charges.… read more
LawTalk
LawTalk
Attorney at Law
Juris Doctor
3,071 satisfied customers
In May 8, 2008 I chartered an air ambulance to transport my
In May 8, 2008 I chartered an air ambulance to transport my dying daughter from the state of New York to Illinois the next day. I signed a contract to pay $6,870 to a jet company. The contact that I s… read more
Legal Eagle
Legal Eagle
Attorney at Law
Doctoral Degree
381 satisfied customers
A mail order prescription drug supplier recently shipped to
A mail order prescription drug supplier recently shipped to me a supply of prescription drugs, which I did not order and had my credit card charged in the amount of $912. The bank are "investigating" … read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
Sprint Cellular using illegal billing tactics to make consumers
Sprint Cellular using illegal billing tactics to make consumers PAY extra for services that are already included in the monthly billing! Sprint Cellular making UNAUTHORIZED bank transactions causing d… read more
Law Educator, Esq.
Law Educator, Esq.
Attorney At Law
Doctoral Degree
244 satisfied customers
I LIVE IN PA AND RECEIVED A NOTICE OF AWARD FROM THE NATIONAL
I LIVE IN PA AND RECEIVED A NOTICE OF AWARD FROM THE NATIONAL ARBITRATION FORUM. WHEN SHOULD I FILE A MOTION TO VACATE AWARD AND WHAT COURT SHOULD I FILE AND HOW LONG DO I HAVE TO FILE. AND WHAT PAPER… read more
Law Pro
Law Pro
Doctoral Degree
19,000 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x