Consumer Protection Law

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I hope you can. I decided to do the 7 day trial. I "signed"

Customer Question
HI..I hope you can...

HI..I hope you can. I decided to do the 7 day trial

Lawyer's Assistant: The Fraud Examiner will know what to do. Please tell me everything you can so the Fraud Examiner can help you best.

Ok. I "signed" up for the 7 day free trail on the cbs I believe so that I could maybe watch Starz. They just had a few boxes you could click on and I had about made up my mind to drop the whole thing. I got to their site to find a message saying my free trial was over with and I needed to start paying monthly. I got my bill of $66+ I figured that was for a year. Wrong answer...the 2nd month bill showed up in my bank account for the $66 again. I don't remember even giving them my bank account info. How can I get out of this? I do believe that there was some slight of hand going on there. now, before I end this and send it to you...I need to know if there is a charge for your service?

Lawyer's Assistant: When we are ready I'll take you to the appropriate web page.

Alright

Lawyer's Assistant: Is there anything else the Fraud Examiner should be aware of?

Not that I can think of. I didn't even look at any other sites except to browse to see what might be of my interest. I am a widow on Social Security so I don't have lots of money to spare, especially not getting my choice of what I wished to do. My name is Sharon.

Submitted: 6 months ago.Category: Consumer Protection Law
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Answered in 2 minutes by:
12/5/2017
Consumer Protection Lawyer: JustAnswer, Arbitrator replied 6 months ago
JustAnswer
JustAnswer, Arbitrator
Category: Consumer Protection Law
Satisfied Customers: 22
Experience: JustAnswer
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Customer reply replied 6 months ago
I can't think of any. Of course I may have forgotten some things---it's been several weeks ago. Other then that it's what's happened.
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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