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My wife and I were involved in an auto accident deemed the…

Customer Question
My wife and I...

My wife and I were involved in an auto accident deemed the other driver's fault. Our 2018 Chevy Equinox was totaled and the insurance company is only paying $31282 which does not even cover the loan payoff. The car only had 517 miles on it.

Lawyer's Assistant: What state is this in? And how old is the car?

North Carolina

Lawyer's Assistant: Has anything been filed or reported?

There was a police report filed

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

We traded in a 2013 Hyundai Sonata 2.0T for $11000 and we have been struggling with the insurance since the accident on Oct 4, 2017. We need to replace the Equinox but will not have any money for a down payment and the price of the Equinox was $42,000 plus

Submitted: 7 months ago.Category: Consumer Protection Law
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Answered in 6 minutes by:
11/29/2017
Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,111
Experience: Licensed attorney helping individuals and businesses.
Verified

Hello and welcome. I am working on your answer and will be right back!

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Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago

Is insurer pursuing the other driver and his/her insurer to cover the balance?

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Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago

This is called indemnification and may cover the gap!

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Customer reply replied 7 months ago
Our insurer is not doing anything
Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago

Demand a supervisor in the claims department and the total loss department. Consider having a local lawyer send them a letter. They have standing to pursue that which is the best available avenue. They should act on it as you have been a premium paying party and they may even be able to recover for themselves from other insurer where held at fault.

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Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago

Please let me know if my reply is fast and acceptable, thank you.

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Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago
Awaiting your reply, thank you!
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Customer reply replied 7 months ago
Still waiting for a reply from our agent
Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago
Ok let me know then. Please let me know if the reply is acceptable by responding “yes” or “acceptable”
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