Consumer Protection Law

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I was working with a financial institution that was pulling…

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I was working with a...
I was working with a financial institution that was pulling debts from my bank account. I called them and told them to stop a withdrawal. They said they would not. The reason, I found out later, was because they receive a large $1700 fee, per their contract, if a withdraw is rejected. (I would not use Swift Capital if I were you)So, my question is, if I specifically asked them to NOT attempt a withdraw from my bank account and they do it anyway, is that against the law and actionable in any way?Does it matter if it is a business vs. personal?
Submitted: 7 months ago.Category: Consumer Protection Law
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11/28/2017
Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,111
Experience: Licensed attorney helping individuals and businesses.
Verified

Hello and welcome. I am working on your answer and will be right back!

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Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago

If they were working with you and you gave them clear direction, no basis for them to refuse to honor your direction. Money can only be taken over your objection if there is a court order/judgment permitting it.

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Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago

Is that clear and acceptable?

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Customer reply replied 7 months ago
I need to reference specific statutes/laws in order to hold weight here.
Customer reply replied 7 months ago
Is there a specific statute I can reference?
Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago

It is not statutory, but rather a breach of the agreement between you.

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Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago

I assume there is a contract, and that dictates how they may operate and the need to follow directions of the client.

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Customer reply replied 7 months ago
I will review the contract.
Consumer Protection Lawyer: Infolawyer, Lawyer replied 7 months ago

ok, let me know and kindly let me know if my replies are acceptable.

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