Consumer Protection Law

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Sprint has over billed me .I have spoken with them weekly…

Customer Question
Sprint has over billed...

Sprint has over billed me .I have spoken with them weekly for the past sveral weeks ,The corperate people agree I amright keep promising to correct it. Today I was told to get a new provider and hire an attorney

Lawyer's Assistant: What state are you in? And is a local attorney or other consumer protection advocate helping with this?

Florida just starting out

Lawyer's Assistant: Have you contacted the manufacturer?

There is no way to contact the company directly everything is machine no people direct

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I am Disabled on a fixed income with an at risk infant living with me

Submitted: 4 months ago.Category: Consumer Protection Law
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Answered in 5 minutes by:
11/27/2017
Consumer Protection Lawyer: Infolawyer, Lawyer replied 4 months ago
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,054
Experience: Licensed attorney helping individuals and businesses.
Verified
On review of your facts, you have a good case.You have a few options. Let me outline them. You can pursue a complaint in civil court. You may sue for losses suffered plus costs and interest. You can also file a complaint with the attorney general office. You can threaten these options before pursuing and use for leverage. local counsel can also get involved! A lawyer letter alone can often bring about a settlement as the other side realizes that you are serious and gets concerned about its risk and legal fees.You want to prepare your case by creating a time line starting from the earliest event. For each event, write down key details and witnesses and if there is a document that relates to it, save it and refer to it. This timeline can be very valuable in narrating your case and presenting it later in a concrete and specific way.By being prepared and pressing your claim, the other side should feel the pressure and consider the risk of losing and legal fees. That realization can help bring about a settlement!Please let me know if the reply is acceptable by responding “yes” or “acceptable”
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Customer reply replied 4 months ago
Answer skips the idea that they will shut my service and leave my grand daughter at risk no phone
Consumer Protection Lawyer: Infolawyer, Lawyer replied 4 months ago
A settlement leveraging the above would include no retaliation or interruption whatsoever.
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Consumer Protection Lawyer: Infolawyer, Lawyer replied 4 months ago
if I can elaborate on anything, just ask me.Please let me know if the reply is acceptable by responding “yes” or “acceptable”
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Infolawyer
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,054
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Experience: Licensed attorney helping individuals and businesses.

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The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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