Consumer Protection Law

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Booked a Hotel with Booking .com it said that we would not
Booked a Hotel with Booking .com it said that we would not be charged till we got to hotel. gave our credit info. was charged over 300.00 right away. canceled right then because we didn't want that mo… read more
LegalKnowledge
LegalKnowledge
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I just recently booked 4 rooms for family members for a
I just recently booked 4 rooms for family members for a short weekend trip to Savannah, Ga through Ortbiz. When I was informed that some of the family weren't going, I attempted to cancel the reservat… read more
PaulmoJD
PaulmoJD
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Doctoral Degree
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Price dipping of hotel rate: Hotel stayed: The Redbury
Price dipping of hotel rate:Hotel stayed: The Redbury NewarkI booked hotel using "hotwire hot rate" option more like priceline express deal. In this option it shows hotel rate, taxes and fees and radi… read more
PaulmoJD
PaulmoJD
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I recently went online to the hotel site Trivago, I was in
Hello, I recently went online to the hotel site Trivago, I was in San Diego to pick up my vehicle from the Port that I had shipped back to the Mainland after retiring from the military, I wanted to bo… read more
N Cal Atty
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We are going on a small trip and have reservations Hampton
Hi, we are going on a small trip and have reservations for a Hampton Inn. I made the reservation on-line. My daughter has an emotional issue that requires a service dog for her to go to public places.… read more
P. Simmons
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My wife and I were traveling on business in Florida (we are
My wife and I were traveling on business in Florida (we are based in Connecticut). She suffers from depression and panic disorder, is allergic to dogs and cats, and therefore has four ferrets as emoti… read more
Infolawyer
Infolawyer
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Doctoral Degree
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I have not been able to obtain a refund from Priceline.com
I have not been able to obtain a refund from Priceline.com for a $953. ticket, bought and cancelled immediately in September, 2014, even though I have a confirmation email from them, assuring me that … read more
Dwayne B.
Dwayne B.
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Hi, I'm not US resident.I have problem with wrong Hotel charge
Hi, I'm not US resident.I have problem with wrong Hotel charge when I was visiting US. Unfortunately,I cannot fix this issue with the hotel directly.Is it possible to get help. Thanks. Izy.… read more
Law Pro
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RE: Chestnut Tree Inn @ mall 205 I made 4 nights reservations,
RE: Chestnut Tree Inn @ mall 205 I made 4 nights reservations, sight unseen, on Priceline for a business/family visit to Portland. When I checked in the only window in the room was stuck in the wide o… read more
Phillips Esq.
Phillips Esq.
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JD
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In Feb 2011 I reserved a room for Penn State graduation at
In Feb 2011 I reserved a room for Penn State graduation at the elegant Atherton Inn. I paid in full for two nights ($597) and recieved an confirmation. 24 hours before our arrival last week, the Ather… read more
MShore Law
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Hi I went to Priceline.com night before last to register
Hi I went to Priceline.com night before last to register for a room at a San Antonio, TX hotel/motel. I specifically ask for a non-smoking room, on the first floor (if there wasn't an elevator), two d… read more
Alex Esquire
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Doctoral Degree
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After deciding to spend the weekend in Ithaca, NY I Googled " Pet friendly" hote
After deciding to spend the weekend in Ithaca, NY I Googled " Pet friendly" hotels in the area. When the results one of the options was Priceline. Never having used it before, I thought I'd give it a … read more
Legalease
Legalease
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Doctor of Law w/ highest honors
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I put hotel rooms on hold at a hotel in Charlotsville Va for
I put hotel rooms on hold at a hotel in Charlotsville Va for my job with my personal credit card. My boss changed her mind about the hotel. I got that hotel (Hampton Inn) confused with another Hampton… read more
Ely
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I have been trying to get a refund from a hotel in Florida
I have been trying to get a refund from a hotel in Florida that I booked with Priceline (what a joke!!) I have been going back and forth with both of them and the hotel says I have to get my money bac… read more
David C. Garner
David C. Garner
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Post-Doctoral Degree
935 satisfied customers
My wife and I have been charged 250.00 pet fine from a two
My wife and I have been charged 250.00 pet fine from a two night stay at a local hotel that prohibits pets. We didn't have a pet with us. They claim there was excessive pet hair left in our room when … read more
LADY LAWYER
LADY LAWYER
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On Oct 22, 2008, I made reservations thru Hotels.com w/Days
On Oct 22, 2008, I made reservations thru Hotels.com w/Days Inn Ridgefield nj for oct 30 thru Nov. 2, 2008, according to Hotels there is no cancellation fee, I read the review of the hotel after I mad… read more
Infolawyer
Infolawyer
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I made a reservation for a 5 day stay at a hotel through PRICELINE.COM.
I made a reservation for a 5 day stay at a hotel through PRICELINE.COM. 15 minutes after I finished making the reservation on line, I found out that I could not make the trip. I called the hotel and t… read more
Infolawyer
Infolawyer
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Doctoral Degree
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Hello. I made a hotel reservation through expedia for 3 days
Hello. I made a hotel reservation through expedia for 3 days at the Intercontinental hotel in Monterey, CA. I was asked to leave the hotel on the second day because I made "too much noise" . When I ch… read more
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Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,125 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,679 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,227 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

RobertJDFL

RobertJDFL

Lawyer

517 satisfied customers

Experienced in multiple areas of the law.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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