Consumer Protection Law

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An auction company by the name od MAXSOLD took my furniture…

Hello .An auction...

Hello .An auction company by the name od MAXSOLD took my furniture and refuses to pay me any money. Instead I'm told that I owe them money.

Lawyer's Assistant: What state are you in? It matters because laws vary by location.

NYC

Lawyer's Assistant: Has anything been filed or reported?

No. I just received an email telling me I owe them money

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

Nothing I can think of now.

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Answered in 4 hours by:
10/20/2017
Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 22,062
Experience: B.A.; M.B.A.; J.D.
Verified

Hello: This is Phillipsesq. Welcome to JustAnswer! I am reviewing your post, and I will post my response very shortly. Thank you for your patience.

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I am sorry to read about your difficulties.

Could you explain a little more?

Why was your furniture auctioned off in the first place?

Thank you for your cooperation.

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Customer reply replied 8 months ago
My husband passed away and I'm unble to maintain my home. As a result I decided to sell most of my furniture and move to an affordable place. Since losing my home me and my disable son have been living with family. I need all the money I can get to find a place of my own. Maxsold told me that I will receive $2,000 for the items. I was later told that I will receive payment in 14 days. When I did not hear from them I gave a call but no one would speak to me. Yesterday I get an email telling me that I owe $300. I'm a widow and I thought I was making money from Maxsold not givng them money. I really hope you can help me. I don't know what to do.

Thank you for the information.

My deepest sympathies for your loss.

I am sorry for the delay in getting back to you. I was offline when your response came in.

Kindly give me a few minutes to review the information that you have provided and prepare my response.

Thank you for your patience.

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The action of this company is unfair and deceptive.

How can they take your items to be sold and promised that the money was coming to you from sale proceeds, but now sending you a bill? That is quite outrageous!

You need to file complaint against the is company with your Attorney General's Office and Better Business Bureau. If your issue remains unresolved, then you can file a Small Claim against the company at your local Courthouse to get the replacement value of your sold items. Click here for Small Claim forms and instructions.

Unfortunately, I cannot represent you as this site does not offer legal representation.

Best wishes,

Phillips Esq.
Phillips Esq., Attorney-at-Law
Category: Consumer Protection Law
Satisfied Customers: 22,062
Experience: B.A.; M.B.A.; J.D.
Verified
Phillips Esq. and 87 other Consumer Protection Law Specialists are ready to help you
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Customer reply replied 8 months ago
Thank you very Much. I have appealed to the company and if I don't get a positive response soon I will follow your suggestions by contacting the appropriate offices.Again, thanks.
Gloria
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