Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

On Thursday night I bought a new car and traded in my old…

Customer Question
On Thursday night I...

On Thursday night I bought a new car and traded in my old car. I told them I wanted to have it finance thru my credit union. This was done at a major Toyota dealership. The finance person got the approval and did all the paper work and I sign all of the contract papers. They kept my trade in and gave me the new car. Then on toady I received a call from the dealership finance person who told me that even though had the approval that the credit union was not wanting to approve it and could go to a different finance company. But I have all of the contract paper work.

Lawyer's Assistant: What state is this in? And how old is the car?

Ohio brand new 2017 Toyota 4runner

Lawyer's Assistant: Have you contacted the manufacturer?

No

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

Why would they give me the car and keep mine and have me sign all the paper work. Somebody made a big mistake and I am not sure what to do. Is there a breach of contract?

Submitted: 11 months ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 12 minutes by:
9/12/2017
Consumer Protection Lawyer: socrateaser, Lawyer replied 11 months ago
socrateaser
socrateaser, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 40,162
Experience: Retired
Verified

Hello,

What you're describing is fairly common with dealerships. The dealer wants to try to find a lender that will give the dealer a better percentage of the financing agreement. Whether or not this is actually lawful depends on the terms of the contract. You need to have a lawyer review that contract in detail to try to determine if the dealer's attempt to switch you into a different lender is lawful.

You could tell the dealer that if the credit union won't accept the loan that you want to cancel the deal and you want your car back, or the cash value stated in the purchase contract. The dealer may say that you can't cancel. Whether or not you can will also require a detailed review of the contract.

In my experience, most car purchase agreements permit the dealer to use a different lender, on the same terms as would have been provided with your chosen lender. But, if the dealer cannot find a lender to take the deal, then the dealer can cancel and you will have to return the car. At which point, the dealer will try to avoid paying you for your car, if the car has already been auctioned to a third party, and cannot be returned.

If that happens, then you will have to demand your money, and if you're refused, you may have to contact law enforcement and report the matter as a criminal theft.

I hope I've answered your question. Please let me know if you require further clarification. And, please provide a positive feedback rating for my answer (click 3, 4 or 5 stars) -- otherwise, Justanswer retains your entire payment, and I receive nothing for my efforts in your behalf. Note: If you cannot find the rating button on your webpage, please just type in your rating in a res

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: socrateaser, Lawyer replied 11 months ago

Hello again,

I see that you have reviewed my answer, but that you have not provided a rating. Do you need any further clarification concerning my answer, or is everything satisfactory?

If you need further clarification, concerning this matter, please feel free to ask. If not, I would greatly appreciate a positive feedback rating for my answer (click 3, 4 or 5 stars) – otherwise, Justanswer retains your entire payment, and I receive nothing for my efforts in your behalf. Note: If you cannot find the rating button on your webpage, please just type in your rating in a response to this note, and customer service will apply the rating for you.

Thanks again for using Justanswer!

Ask Your Own Consumer Protection Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask socrateaser Your Own Question
socrateaser
socrateaser
socrateaser, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 40,162
40,162 Satisfied Customers
Experience: Retired

socrateaser is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,125 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,679 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,227 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

RobertJDFL

RobertJDFL

Lawyer

517 satisfied customers

Experienced in multiple areas of the law.

< Previous | Next >

Related Consumer Protection Law Questions
On Dec 18, 2017 I bought a new car at a Toyota dealership
On Dec 18, 2017 I bought a new car at a Toyota dealership and agreed to the 72 month financing in order to get the rebate and to have my payment at an amount I wanted. They screwed up the paperwork an… read more
Phillips Esq.
Phillips Esq.
Attorney
JD
20,508 satisfied customers
Need to know… do I have any options? I have two problems. 1.
Hello, Need to know… do I have any options? I have two problems. 1. I believed they dealership changes the price of the car. (Is it to late for me to try to get this corrected) 2. Days later, received… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
31,003 satisfied customers
I co-signed for my niece at a Auto dealership. There was no
I co-signed for my niece at a Auto dealership. There was no trade in. The contract was signed and keys given to my niece. She drove the car off the lot and got insurance coverage. She has fullfolled t… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
31,003 satisfied customers
Dealership did not send lien pay off check but included the
My name is***** did not send lien pay off check but included the car as a trade-in and the difference of the balance owed on the old car on the new purchase. Dealership is having problems finding some… read more
Phillips Esq.
Phillips Esq.
Attorney
JD
20,508 satisfied customers
Approximately 2 weeks ago, I attempted to purchase a new
Approximately 2 weeks ago, I attempted to purchase a new vehicle at a dealership near me in Illinois. Due to the vehicle I was considering being somewhat expensive, and my credit score being lower tha… read more
Phillips Esq.
Phillips Esq.
Attorney
JD
20,508 satisfied customers
I just signed a contract to purchase a brand new car this past
I just signed a contract to purchase a brand new car this past Saturday. Below are the events and my questions: 1. I live in Seattle (although from California) and purchased the car in San Francisco 2… read more
LegalGems
LegalGems
Juris Doctorate
12,814 satisfied customers
I purchased a vehicle in July from a dealership. Last week
I purchased a vehicle in July from a dealership. Last week I received a letter from the lender that says that our load was terminated. The dealer ship called that exact same day that I received the le… read more
RGMacEsq
RGMacEsq
Lawyer
Doctoral Degree
604 satisfied customers
Hello -- I currently live in the State of Washington, so
Hello -- I currently live in the State of Washington, so I am unsure of any of my legal rights in this process. I recently purchased a certified pre-owned vehicle from a dealership in Seattle. I trade… read more
MShore Law
MShore Law
Doctoral Degree
1,233 satisfied customers
We did a trade in, and go a new 2012 4Runner. HOwever the
We did a trade in, and got a new 2012 4Runner. However the contract was not accepted by the bank, so the vehicle is not funded. We were asked to go back and resign a new contract by the dealership. We… read more
Andrea, Esq.
Andrea, Esq.
Attorney
Post-Doctoral Degree
10,512 satisfied customers
My Son was auto shopping. Found a car he liked, discussed
My Son was auto shopping. Found a car he liked, discussed all the term (ammount, trade-in amount, etc.), the dealership told him he was approved for the load on amount owed. Paperwork, loan contract, … read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
11,462 satisfied customers
Signed contracts for a 2009 used Toyota from dealer but didnt
Signed contracts for a 2009 used Toyota from dealer but didn't have time to pay for vehicle before I had to leave for work so never signed financing or gave cash for vehicle exception l left my other … read more
Phillips Esq.
Phillips Esq.
Attorney
JD
20,508 satisfied customers
I bought a used vehicle in December of 2011 at a local dealership.
I bought a used vehicle in December of 2011 at a local dealership. After we had come to financial terms regarding the price of the car, my trade in and financing they tell me that the car was a buybac… read more
MShore Law
MShore Law
Doctoral Degree
1,233 satisfied customers
Hi. I was in the process of purchasing a 2012 Chevy from a
Hi. I was in the process of purchasing a 2012 Chevy from a local dealer. They told me that my preferred lender would not lend on the vehicle because of the added cost of my trade in made the finance a… read more
HCLegal
HCLegal
Partner
Doctoral Degree
429 satisfied customers
Purchased automobile on 9/10/2011 at dealership in Hendersonville,
Purchased automobile on 9/10/2011 at dealership in Hendersonville, North Carolina. Signed a loan contract to company "A". A few days later I refinance thru my Credit Union on 9/14/2011 and mailed chec… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers
Thank you for offering this service. Please allow me to explain
Thank you for offering this service. Please allow me to explain my situation so you can be informed and offer your suggestions and answers. I need your help. On Jan. 30th, I bought a brand New 2011 To… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers
ON JULY 5TH I THOUGHT I BOUGHT AND SIGNED A LEGAL CONTRACT
ON JULY 5TH I THOUGHT I BOUGHT AND SIGNED A LEGAL CONTRACT TO TRADE IN MY USED CAR, FOR A NEW ONE. I PAID $1200.00 FOR TAX AND… read more
MShore Law
MShore Law
Doctoral Degree
1,233 satisfied customers
My husband and I traded 2 cars 2 weeks ago for newer cars.
My husband and I traded 2 cars 2 weeks ago for newer cars. The dealership said even though we had negative equity they could approve us for 133% equity and based on our excellent credit scores we were… read more
lwpat
lwpat
Doctoral Degree
256 satisfied customers
we purchased a pre-owned vehicle at keith Pearson Toyota in
we purchased a pre-owned vehicle at keith Pearson Toyota in Jacksonville fl.We paid $2500 down and financed the rest over 75 months at $386 per month, this was done on april 2nd we left dealership and… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x