Consumer Protection Law

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I own a condo and pay a monthly regime fee which includes…

Customer Question
I own a condo...

I own a condo and pay a monthly regime fee which includes the water and sewer fee. However every few months, my water is cut off due to non payment. What can I do about this issue?

Lawyer's Assistant: Where is the property located?

Columbia SC

Lawyer's Assistant: Has any paperwork been filed?

No

Submitted: 11 months ago.Category: Consumer Protection Law
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Answered in 27 minutes by:
9/7/2017
Consumer Protection Lawyer: Infolawyer, Lawyer replied 11 months ago
Infolawyer
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,142
Experience: Licensed attorney helping individuals and businesses.
Verified
If there is non payment that should be cured but such utility cut off should not happen. You want to prepare your case by creating a time line starting from the earliest event. For each event, write down key details and witnesses and if there is a document that relates to it, save it and refer to it. This timeline can be very valuable in narrating your case and presenting it later in a concrete and specific way. Can threaten to report to attorney general office. Should set up auto pay to avoid issues. Please let me know if the reply is acceptable by responding "yes" or "acceptable"
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Customer reply replied 11 months ago
Are you saying that the only recourse I have is to report to the Attorney General's office?
Customer reply replied 11 months ago
Is that an additional $59?
Consumer Protection Lawyer: Infolawyer, Lawyer replied 11 months ago
No call needed. You have a few options. Let me outline them. You can pursue a complaint in civil court. You may sue for losses suffered plus costs and interest. You can also file a complaint with the attorney general office. You can threaten these options before pursuing and use for leverage. local counsel can also get involved! A lawyer letter alone can often bring about a settlement as the other side realizes that you are serious and gets concerned about its risk and legal fees. Please let me know if the reply is acceptable by responding "yes" or "acceptable"
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Consumer Protection Lawyer: Infolawyer, Lawyer replied 11 months ago

awaiting your reply, thank you.

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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

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