Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

My son recently wrecked our truck. the insurance company…

Customer Question
My son recently wrecked...

My son recently wrecked our truck. the insurance company told me that they had to pick the truck up and take it to their place to inspect the truck. when a 3rd party towing service came his comments were "they totalled the truck for this?" after a few days of waiting the insurance company called back and said the truck was totalled and that they found the value of the truck to be 4700.00. we asked a friend of ours who is a car salesmen and he said the value is twice that much . we have already cashed the check... is there anything we can do?

Lawyer's Assistant: How old is the vehicle? When was it purchased?

The truck is a 2003 chevy silverado and it was purchased in 2005

Lawyer's Assistant: What state are you in?

Ohio

Submitted: 11 months ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 5 minutes by:
8/4/2017
Consumer Protection Lawyer: Loren, Lawyer replied 11 months ago
Loren
Loren, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 38,712
Experience: 30 years experience in general legal matters.
Verified

I am Loren, a licensed attorney for over 30 yrs. Thank you for your patience as I review the question. I will post my response shortly.

Ask Your Own Consumer Protection Law Question
Customer reply replied 11 months ago
thanks
Consumer Protection Lawyer: Loren, Lawyer replied 11 months ago

The policy must have a provision to allow a policy holder to appeal or challenge the insurance company's adjuster's opinion of value. Check your policy. It is important that you follow the provision to the letter. Missing a notice, for example, could prejudice your rights.

Usually, arbitration is required before you can sue.

You may also want to threaten the insurance company with a bad faith suit. That is something which usually gets their attention, since it can result in an award of punitive damages and attorney fees.

If they are being difficult, a threatening letter from an attorney may scare them.

Please remember to leave a favorable rating (click 5 stars in the rating section on this page). It is the only way that I am credited by JustAnswer for answering your question.

There is no additional charge to you for rating me favorably.

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: Loren, Lawyer replied 11 months ago

Did you have further questions? Have I answered your question?

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: Loren, Lawyer replied 11 months ago

If you have no further questions please remember to rate my service so that I am credited by JA for answering your question and also so that I may close the question.

There is no additional charge to you for a 5 star rating of my service.

Thank you!

Ask Your Own Consumer Protection Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Loren Your Own Question
Loren
Loren
Loren, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 38,712
38,712 Satisfied Customers
Experience: 30 years experience in general legal matters.

Loren is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,089 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,671 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,222 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

John

John

Lawyer

516 satisfied customers

Licensed and practicing attorney experienced in consumer protection law.

< Previous | Next >

Related Consumer Protection Law Questions
I am an owner of a small motor carrier company(Florida
Second opinion] I am an owner of a small motor carrier company(Florida registered LLC) and recently one of our commercial trucks has been involved in a jack-knife accident in an icy road. (No other ve… read more
Irwin Law
Irwin Law
Juris Doctor JD
7,175 satisfied customers
Live in Texas, an individual pulled out in front of my truck
Live in Texas, an individual pulled out in front of my truck they were at fault. Their insurance company USAA had an adjuster 3rd party come to my home to asses my vehicle at which time they said it w… read more
Loren
Loren
Lawyer
38,712 satisfied customers
We just bought a used SUV from a Chevy dealership in Ohio
We just bought a used SUV from a Chevy dealership in Ohio last Saturday. The SUV was delivered and the paperwork for the loan was signed at our home in Maryland, by an employee of the dealership. The … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
30,532 satisfied customers
HelloI recently purchased a used car in NJ. A chevy cobalt
Hello I recently purchased a used car in NJ. A chevy cobalt 2006 with 97,322 miles from a used car dealer on February 24/15. I needed a car ASAP and made the worst decision ever. We learn from our mis… read more
Maverick
Maverick
Doctoral Degree
6,136 satisfied customers
I'm a dispatcher at a small commercial trucking company and
I'm a dispatcher at a small commercial trucking company and one of our trucks was involved in an accident (no injuries) but the trailer rolled over. The towing company located in Van Horn, TX transfer… read more
Help4Health
Help4Health
Attorney and Counselor at Law
Doctor of Jurisprudence
31 satisfied customers
I was in a car accident where my car was totaled. I was told
I was in a car accident where my car was totaled. I was told we had to use the towing company on the scene and followed the car to the towing yard. They said the car would be scrap because it was tota… read more
LegalGems
LegalGems
Juris Doctorate
12,498 satisfied customers
My semi has been in an impound yard in OH for 4 months. The
My semi has been in an impound yard in OH for 4 months. The insurance company took a very long time to pay out and they didn't cover the entire tow bill that is now approaching $15,000. All the tow co… read more
CalAttorney2
CalAttorney2
Attorney
Doctoral Degree
8,845 satisfied customers
ABOUT 6 MONTHS AGOW I MOVED. I RENTED A TRUCK FROM U HAUL.
ABOUT 6 MONTHS AGOW I MOVED. I RENTED A TRUCK FROM U HAUL. THE BRAKES WENT OUT AND U HAUL SENT A TOW TRUCK. AFTER WATEING ABOUT 8 HRS WATEING WE FINLY GOT TOWED TO THERE YARD. THEY TOLD US TO RELAX AN… read more
Alex Esquire
Alex Esquire
Managing Attorney
Doctoral Degree
153 satisfied customers
My 2003 Toyota Camry was hit on passenger side by another insured
My 2003 Toyota Camry was hit on passenger side by another insured driver, my insurance company totaled out my car. We were able to drive it back home. My car is paid off was in mince condition, they s… read more
P. Simmons
P. Simmons
Lawyer
Doctoral Degree
1,222 satisfied customers
Our vehicle was hit in a parking lot and towed to an Allstate
Our vehicle was hit in a parking lot and towed to an Allstate certified repair center as the guilty party had Allstate. Took the repair center 6 weeks to repair the vehicle and was returned to them tw… read more
mclemorelawyer
mclemorelawyer
Doctoral Degree
4 satisfied customers
I currently live in the state of Texas. I recently went
I currently live in the state of Texas. I recently went to a Jiffy Lube for an oil change. They forgot to tighten down the oil cap, which a week later caused permanent engine damage. I called the mana… read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,671 satisfied customers
Possible predatory towing... My car was in my friend Truck
Possible predatory towing... My car was in my friend Truck repair shop in Indiana. Property owner send a note to move the car because she needed some road to be fixed. He moved most of the cars and fo… read more
Alex Esquire
Alex Esquire
Managing Attorney
Doctoral Degree
153 satisfied customers
I went to Amarillo to speak to the individual who has the motorcycle
I went to Amarillo to speak to the individual who has the motorcycle last week. He was hostile and didn't want to speak to me at all. Furthermore, he informed me that he had totaled the motorcycle and… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
We have a 2011 Chevy Silverado purchased newl It has been
We have a 2011 Chevy Silverado purchased newl It has been a total headache since we bought it. We have set a new record on number of states our vehicle has been towed in or out of service in. Also had… read more
Roger
Roger
Litigation Attorney
Doctoral Degree
26,935 satisfied customers
we purchased a vehicle in 4/10 thru allen samuels dodge. there
we purchased a vehicle in 4/10 thru allen samuels dodge. there were verbal agreements and aldo documented in what they call an IOU. The vehicle was sold as an 2007 Chevy Tahoe LTZ which is suppose to … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,089 satisfied customers
I purchased an 08 Chevy Silverado 2 years ago from Enterprise
I purchased an 08 Chevy Silverado 2 years ago from Enterprise Sales in Boerne Texas. Recently the paint on the hood started crackling. Yesterday I took it to the local Chevy dealer to see if it was co… read more
TJ, Esq.
TJ, Esq.
Juris Doctor (JD)
11,421 satisfied customers
I recently repaired a pickup truck for a friend and he refuses
I recently repaired a pickup truck for a friend and he refuses to pay for the repairs and moreover told me to file a " mechaiics lien" on the truck. Also, he stated he could care less about the issue … read more
lucy7368
lucy7368
Juris Doctor
763 satisfied customers
Our vehicle was taken to a Chevrolet dealer and dismantled
Our vehicle was taken to a Chevrolet dealer and dismantled without authorization. We gave permission for the dealership to "run diagnostics" which involves using computer diagnostic equipment to locat… read more
Maverick
Maverick
Doctoral Degree
6,136 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x