Consumer Protection Law

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I got a cell phone at a Sprint Retailer, they had an offer
Hello, I got a cell phone at a Sprint Retailer, they had an offer Buy one get one free. I bought an Iphone7S 125GB and they gave me another Iphone7s32GB for free ( they said ) they also told me that I… read more
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I have an issue with my phone company. I switch over from sprint to T-Mobile beliving they would cover my early termination fee. I have a chat log documenting a customer service rep telling me that th… read more
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I have an issue with my phone company. I switch over from sprint
I have an issue with my phone company. I switch over from sprint to T-Mobile beliving they would cover my early termination fee. I have a chat log documenting a customer service rep telling me that th… read more
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Back in September this year I purchased a cellphone from
Back in September this year I purchased a cellphone from mobile phone store. The phone gave me numerous problems. The store was unable to solve the problem. I ended up disputing the charge with my cre… read more
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My son canceled his Sprint accounts with Sprint this Feb, with
My son canceled his Sprint accounts with Sprint this Feb, with the help of Verizon - but they failed to cancel on of his cell phones. So the next month we told Sprint to cancel that phone , paid all p… read more
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I currently received a bill of over $800 from Sprint. My ex
I currently received a bill of over $800 from Sprint. My ex girl on 11/2 went to a Sprint store without my permission and upgraded two phones. When I found out about it I told her I did not give her p… read more
Law Educator, Esq.
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Recently(May 2013) we changed out landline to Sprint. Since
Recently(May 2013) we changed out landline to Sprint. Since the change, we have had 2 major problems!!!!!! 1) The landline never worked ever - the echo was so bad neither party could understand what t… read more
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My son bought his cell phone from Sprint. Since he was nearing
My son bought his cell phone from Sprint. Since he was nearing the end of his contract and we were moving from Texas to Arizona, we moved and then he obtained the upgrade to an Android the latest mode… read more
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I have a phone bill on my credit statement from sprint that has now reached 2680.00 Dollars . Was 1400 bucks about 5 years ago. Prior to this I had sprint for ten years and my phone was set to turn of… read more
Phillips Esq.
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My cell phone Provider sprint keeps charging me a early termintation fee I don't owe.. the awrae I don't owe it but have not applied the credit yet and everymonth my phone service gets turned off due … read more
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I was upgraded 2 years of contract with sprint cell phone company, without telling me or sending information in this regard, I call to cancell cellphone line, and the person on the o;ine told me that … read more
Law Educator, Esq.
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I have a Sprint account with 4 people on my account, including
I have a Sprint account with 4 people on my account, including my 87 year old father. My father, not knowing the ins and outs of cell phones, entered a Sprint store and the Sprint representative told … read more
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My ex-wife set up cell phones in my name with sprint. After about 6 years I called sprint and told the I wanted to reduce my plan because it was costing too much. I had no sucess with the phone call. … read more
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On June 21, I canceled my Sprint account and moved to Verizon. Sprint now wants $344 from me. The reason I canceled my Sprint account was due to the horrible customer service and a the "stationary" ce… read more
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I have signed up as a associate with Global verge , a cell phone company. I bought a phone from the company as an associate for $388.00. There are no contracts are credit check. After i activate the s… read more
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When I was in AIT in Ft LEE, VA I bought a cellphone from sprint and got the unlimited everything plan internet and all that, I wasn't getting no internet service so I took it back to the store the fo… read more
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hello, is there any recourse that I may have againest cell
hello, is there any recourse that I may have againest cell phone company Sprint?OVER the last 6 months every time I recieved a bill it was over charged,double charged, charged for services that were i… read more
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I have been with Sprint PCS since 1995. Ever since last summer the customer service has been horrible, and they have screwed up my account over & over & over again. There is MUCH more to my problem th… read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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