Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law

I opened a cell phone contract with sprint, buy one get one…

Customer Question
I opened a cell...

I opened a cell phone contract with sprint, buy one get one free they gave me 4 cell phones and they said they were going to be free but now they are billing me for the cell phones and extra lines every time I talk to them they tell me is fine they are goiong to fix it but they dont

Lawyer's Assistant: Have you contacted the seller or manufacturer? What documentation do you have?

I have chat transcript and recorded conversations, they only gave me the recdeips of the cellphone I bought

Lawyer's Assistant: What state are you in?

NYC

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

They keep telling me I will pay 120 but my bill comes for 277

Lawyer's Assistant: When we are ready I'll take you to the appropriate web page.

I am ready thanks

Submitted: 6 months ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 17 minutes by:
8/4/2017
Consumer Protection Lawyer: Law Educator, Esq., Lawyer replied 6 months ago
Law Educator, Esq.
Category: Consumer Protection Law
Satisfied Customers: 121,657
Experience: Attorney experienced in commercial litigation.
Verified
Thank you for your question. I look forward to working with you to provide you the information you are seeking for educational purposes only.
If your contract with them says you only owe the 120 and they are charging you for phones that your contract says you are not liable to pay for, then your next step is to call Sprint and work your way through the customer service rep and ask for a supervisor and if the first level supervisor cannot correct this, ask for their supervisor.
If you cannot get this fixed through the supervisory personnel with Sprint, your only remaining choice here is suing Sprint in small claims court for breach of contract and get them to force them to honor the contract you signed with them.
Please do not forget to leave positive feedback by clicking on the 5 stars at the top of your page, as the experts are not employees of the site and get no credit for spending time with customers unless they leave positive feedback. Thank you.
Ask Your Own Consumer Protection Law Question
Ask Law Educator, Esq. Your Own Question
Law Educator, Esq.
Law Educator, Esq.
Law Educator, Esq., Lawyer
Category: Consumer Protection Law
Satisfied Customers: 121,657
121,657 Satisfied Customers
Experience: Attorney experienced in commercial litigation.

Law Educator, Esq. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,930 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,422 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,607 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,184 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
Is there such a thing as a government Social grant? NC.
Is there such a thing as a government Social grant? … read more
Barrister
Barrister
Lawyer
Doctoral Degree
1,607 satisfied customers
I received a call from Towbin Jeep and DI'd get stating that
I received a call from Towbin Jeep and DI'd get stating that they wanted my 2015 Jeep Grand Cherokee Overland. I stated okay I would like a cheaper payment They knew the car was in an accident. Gerber… read more
Phillips Esq.
Phillips Esq.
MBA
18,609 satisfied customers
My husband got scam. Unaware his was checks got deposited
my husband got scam. Unaware his was checks got deposited that where bad checks. Now the bank is saying we owe that money. Is there Reg E to protect us and don't the banks have insurance for that. … read more
Zoey, JD
Zoey, JD
Doctoral Degree
182 satisfied customers
3 years ago I filed a civil lawsuit against a publicly
3 years ago I filed a civil lawsuit against a publicly traded bank in NY State Supreme Ct. for abuse of process and malicious prosecution. I named the banks CEO personally, the merits of the case were… read more
Law Educator, Esq.
Law Educator, Esq.
Lawyer
121,657 satisfied customers
How are protected from a bank ruining my credit?
Everything I can through emails, phone calls & help from my bank … read more
Olivia Kent
Olivia Kent
Managing Partner
Doctoral Degree
2,156 satisfied customers
A company called CSG Solutions offered to transfer my credit
A company called CSG Solutions offered to transfer my credit amount (which is a little over $10,000 in a credit account in my credit union for 7.9% interest) to a 0% credit account for a fee of $2000,… read more
LegalGems
LegalGems
Juris Doctorate
11,002 satisfied customers
I lost $500,000.00 to American Sweepstakes Network. Stating
I lost $500,000.00 to American Sweepstakes Network. Stating that I had won 4.25 millions in s sweepstakes. I fell for it hook line and sinker. What can I do to recover the funds? I have names of inves… read more
Zoey, JD
Zoey, JD
Doctoral Degree
182 satisfied customers
What type of lawyer do I need to sue a retailer for an
What type of lawyer do I need to sue a retailer for an unfulfilled purchase? I made a large purchase from a major online retailer who shipped via Fedex and Fedex never delivered. I filed a claim with … read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,811 satisfied customers
I bought a used car from a used car dealer who
I bought a used car from a used car dealer who misrepresented himself in the advertisement as the owner. It was back and forth with the dealer since we always see something that have to be fixed until… read more
LawGuy
LawGuy
Juris Doctor
123 satisfied customers
I took in a dog as a favor from a friend of a friend, she
I took in a dog as a favor from a friend of a friend, she now wants the dog back after 3 mos, because she is pregnant the dog .. in the contract it said I needed to make sure the dog had her tooth loo… read more
lucy7368
lucy7368
Juris Doctor
763 satisfied customers
My daughter, aged 27, has been denied care for severely low
My daughter, aged 27, has been denied care for severely low heart rate due to anorexia Nervosa, because she is 27, and the hospital doesn't treat anorexia Nervosa in patients over the age of 26. The h… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
3,811 satisfied customers
A couple of yrs ago I used an ex wife's SS #to open a credit
A couple of yrs ago I used an ex wife's SS #to open a credit card. I made payments regularly until recently when my finance went in the tank. I received a call from law enforcement in Portland Oregon … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,516 satisfied customers
I am researching Tristar Consumer Law in Nashville TN. A rep
I am researching Tristar Consumer Law in Nashville TN. A rep that works for them contacted me out of the blue about helping me and I smell something fishy. Are they legit? … read more
Zoey, JD
Zoey, JD
Doctoral Degree
182 satisfied customers
Last night I called a company I've dealt with to scan my
Hello. Last night I called a company I've dealt with to scan my computer. They told me my IP address had been hacked and this was very serious. They told me they could put me in touch with a company t… read more
RGMacEsq
RGMacEsq
Lawyer
Doctoral Degree
582 satisfied customers
We purchased a 2018 Forest River Sierra 305MKOM fifth wheel,
We purchased a 2018 Forest River Sierra 305MKOM fifth wheel, when it was delivered it was damaged I told them then to take it back they said they couldn't do that, but they would send us replacements … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
I ordered a two weeks supply of Instant elixir -
I ordered a two weeks supply of Instant elixir - ProctiveRepairandEye Revitalizer. I was charged $4.90 and $4.95 respectively plus $2.49 shipping cost. When I received the merchandise I called the com… read more
Zoey, JD
Zoey, JD
Doctoral Degree
182 satisfied customers
A company by the name of Pressler and Pressler in NJ we live
A company by the name of Pressler and Pressler in NJ we live in PA has made a judgement against us in a debt that was written off by discover years ago and they bought this old debt and are threating … read more
Phillips Esq.
Phillips Esq.
MBA
18,609 satisfied customers
I have a question I have never seen in Foreclosure.. Not
I have a question I have never seen in Foreclosure. … read more
Lori
Lori
Juris Doctor
574 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x