Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

Car is a 2016 Hyundai Tuscan with a turbo. Car hesitates on…

Customer Question
Car is a 2016...

Car is a 2016 Hyundai Tuscan with a turbo. Car hesitates on acceleration from a dead stop and shutters under a load such as climbing a hill. I've had it back 3 times and the last time they simply reinstalled the software. They stated that that was the best they could do and had no more fixes. I hate driving this car as described and feel it is unsafe.
Thank You,
Jim Thoman

Lawyer's Assistant: What state is this in? And how old is the car?

Purchased in New Hampshire and is a 2016.

Lawyer's Assistant: Has anything been filed or reported?

Only the service reports.

Submitted: 1 year ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 1 hour by:
8/3/2017
Consumer Protection Lawyer: David Stewart, Lawyer replied 1 year ago
David Stewart
Category: Consumer Protection Law
Satisfied Customers: 404
Experience: Highly experienced Consumer Protection attorney
Verified

Hello Jim: my name is ***** ***** I am happy to try and assist you today. It seems you are having a very bad time with a new Hyundai vehicle. What are you asking specifically in this instance. Is the vehicle still under warranty, have you sent the car to the dealership where you purchased it? If you bought the car in 2016 it should still be under factory warranty and you should pursue the matter from that direction. If Hyundai does not address the issue to your satisfaction the options would be to pursue litigation to get your money back or a replacement vehicle. Please let me know actions you have already taken in this regard. thanks, David

Ask Your Own Consumer Protection Law Question
Customer reply replied 1 year ago
Still under warranty. Only actions I have taken is to take it to the service department from which I purchased it. All they say is "that's the way the car is designed and nothing further can be done.
Consumer Protection Lawyer: David Stewart, Lawyer replied 1 year ago
It seems to me that you should send a letter of complaint to Hyundai directly. I have found it very impactful to send the letter to the CEO of large corporations, and copy the general counsel and also the dealership. The CEO will not even read the letter but the dealer and counsel will be affraid not to do anything and this often gets results. I am happy to talk you through what to say if you want. I will offer you a cal next if you are interested
Ask Your Own Consumer Protection Law Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a consumer protection lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask David Stewart Your Own Question
David Stewart
David Stewart
David Stewart, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 404
404 Satisfied Customers
Experience: Highly experienced Consumer Protection attorney

David Stewart is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

7,125 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,436 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,679 satisfied customers

Attorney,17 years experience in consumer protection areas

P. Simmons

P. Simmons

Lawyer

1,227 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

604 satisfied customers

Licensed Texas General Practice Attorney

RobertJDFL

RobertJDFL

Lawyer

517 satisfied customers

Experienced in multiple areas of the law.

< Previous | Next >

Related Consumer Protection Law Questions
I have a 2016 hyundai tuscan with a 100,000 mile powertrain
I have a 2016 hyundai tuscan with a 100,000 mile powertrain warranty. I have maintained all service needed for the vehicle. My engine no longer works and my warranty claim is being denied. I also have… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
7,125 satisfied customers
On 3/3//2018 I purchased out-right, with no financing, a
On 3/3//2018 I purchased out-right, with no financing, a 2005 Toyota Prius. I got half an hour from the dealership and the vehicle failed on the interstate in busy traffic. I ran alert codes at AutoZo… read more
lucy7368
lucy7368
Juris Doctor
763 satisfied customers
I purchased a car in December while under heavy medication,
I purchased a car in December while under heavy medication, 100 mg Lyrica and 7.5 mg of Hydrcodone and told the sales person if he could put me in the same car I had with a lower payment I would consi… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
31,020 satisfied customers
I bought a 2016 Dodge Journey in Oct. 2016. It had a recall
I bought a 2016 Dodge Journey in Oct. 2016. It had a recall on the transmission which was repaired. Not long after that while on a slight hill at a stop sign I took my foot off the brake to accelerate… read more
Roger
Roger
Litigation Attorney
Doctoral Degree
26,939 satisfied customers
I have a Chevy Cruze 2012 that has caused me a lot of my net
I have a Chevy Cruze 2012 that has caused me a lot of my net and a lot of problems. It does not qualify under lemon law however by all the complaints that are on these cars seems like a manufactures d… read more
LawGuy
LawGuy
Juris Doctor
123 satisfied customers
I went to Success Path workshop for 3 days. On a Saturday I
I went to Success Path workshop for 3 days. On a Saturday I signed for a Property Form software that was suppose to help me start a real estate business. I order a credit card from Discover Card out o… read more
LegalGems
LegalGems
Juris Doctorate
12,822 satisfied customers
What could we do about getting out of an unsafe car. We are
what could we do about getting out of an unsafe car. We are in a 2016 Hyundai Tuscan that is having a transmission issue that the are aware of but are unwilling to help get us out of the car. The will… read more
Maverick
Maverick
Doctoral Degree
6,342 satisfied customers
I live in TN. My 2013 Hyundai Sonata stopped running the end
I live in TN. My 2013 Hyundai Sonata stopped running the end of January this year. It was taken to the local dealership. The service engineer stated the engine had stopped due to lack of maintenance a… read more
TaxAttorneytoHelp
TaxAttorneytoHelp
Owner
Doctoral Degree
2,542 satisfied customers
Re a car I purchased on June 4th, 2016, one week ago. 2015
Re a car I purchased on June 4th, 2016, one week ago. 2015 Chevy Cruze 2LT $15,795 20,000 miles I cannot get used to loud noisy engine my 2015 Chevy Cruze has, so after a week of driving this car, I'v… read more
LawGuy
LawGuy
Juris Doctor
123 satisfied customers
The issues are so and so many that I 't know where to start.
The issues are so long and so many that I don't know where to start. I am just going to tell you the bottomline on this awful situation that I find myself in right now. At the end of November of 2015 … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
i purchased a hyundai santa fe in december 29 2011.It is a
i purchased a hyundai santa fe in december 29 2011.It is a 2012 Hyundai Santa Fe. On december 27 2012 i took my car to the dealer and advice them of the problem about all the lights coming on and the … read more
LegalGems
LegalGems
Juris Doctorate
12,822 satisfied customers
My new hyundai sonata 2013 purchased in nov was parked in my
My new hyundai sonata 2013 purchased in nov was parked in my friends driveway for over 4 hours and spontaneously the engine caught fire. It was not arson it was something do to a malfunction. Hyundai … read more
Law Pro
Law Pro
Doctoral Degree
19,000 satisfied customers
My 2009 BMW with 40000 miles on it has been in the shop with
My 2009 BMW with 40000 miles on it has been in the shop with various and repeated issues a total of 13 times. I want them to give me a new car… read more
shurmust
shurmust
Doctoral Degree
163 satisfied customers
I live in Louisiana. I purchased a 2011 Hyundai Sonata Turbo
I live in Louisiana. I purchased a 2011 Hyundai Sonata Turbo in April, 2011. On July 26, 2012, my father passed away. On July 27 - 28, I needed my car to go to my father's funeral. My car would not st… read more
CounselorJim
CounselorJim
Attorney
Doctoral Degree
360 satisfied customers
I bought a car in New Hampshire. I test drove it and found no issues. They delivered it t
I bought a car in New Hampshire. I test drove it and found no issues. They delivered it to my house three days later after performing thier inspection. The car now has transmission issues I found upon… read more
David L
David L
Doctoral Degree
1,604 satisfied customers
a month ago took my car to the BMW dealership(A) for starting
a month ago took my car to the BMW dealership(A) for starting problem after few days my car got fixed by replacing EWS (computer), I paid $600 for parts and labor. Then 3 days after my car wont start … read more
Dylatess
Dylatess
JD
1,536 satisfied customers
I paid a mechanic $10,000 to fix the engine and transmission
I paid a mechanic $10,000 to fix the engine and transmission on my classic Porsche. The engine now runs so poorly that the car cannot be driven. I took the car home when he wanted more money for his t… read more
Dylatess
Dylatess
JD
1,536 satisfied customers
I paid cash for a new Nissan Altima 10 in April. Less than
I paid cash for a new Nissan Altima 10" in April. Less than 2 months in I've been having problems with my acceleration (it stalls up and sometimes it can't climb up in the garage). Twice I've taken it… read more
Steinlaw
Steinlaw
Attorney/Principal
JD
1,704 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x