Consumer Protection Law

Consumer protection law questions? Ask a lawyer now.

Ask a Lawyer,
Get an Answer ASAP!

I bought a kitten from a pet store in NY. Kitten was ill…

Customer Question
I bought a kitten...

I bought a kitten from a pet store in NY. Kitten was ill when I brought home. Ended up being hospitalized. They replaced kitten. 5 days later had to euthanize as he got leukemia. 2 different litters. Same store. Not fully refunded. Rude. and a lot of emotional pain over this. What can I do?

Lawyer's Assistant: What state is this in? And just to clarify, when was the purchase made?

Store was in Ny. I live in CT. Purchase made 7/9 Westchester puppies and kittens.

Lawyer's Assistant: Has anything been filed or reported?

I reported it to the Dept of Public Health. That is all I have so far. I also filled out a Pet Lemon law form. But I want to know if I Have a case here. I am so saddened and disgusted. And based on further readings is not a new complaint for them. DPH is going out next week to look at them. But wondering if I can get compensation or them out of business.

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I think that's the main gist of the story. I can update them more too. They gave us check for $600 of $1300 worth of vet bills. and $1500 vs $2800 of purchase price. I had to call my credit card company to dispute. They are very hard to get a hold of as well.

Submitted: 8 months ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 17 minutes by:
7/28/2017
Consumer Protection Lawyer: Roy Hadavi,
 replied 8 months ago
Roy Hadavi
Category: Consumer Protection Law
Satisfied Customers: 1,213
Experience: Attorney at Law Offices of Rosenstein & Associates
Verified

Hi. My name is ***** ***** I would be happy to provide assistance. Please give me a moment to formulate a response. Also, I believe you posted an additional question, asking if your initial question was posted. Just wanted to let you know I saw both posts.

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: Roy Hadavi,
 replied 8 months ago

Your best option, if the store is refusing to refund all your money, is to file a small claims suit. New York's Small Claims Court is a quick and cost effective process to have your case heard by a judge. No lawyers are allowed in small claims and this allows you to regulate the cost of the case. The judge will listen to the case and help resolve the issue legally, without you having to do as much research into the law, as would normally be necessary.

Thank you so much for allowing me to help you with your question. I have done my best to provide information which fully addresses your question. If you have any follow up questions, please ask! There is no additional fee. If I have fully answered your question(s) to your satisfaction, I would appreciate you rating my service as Good or Excellent (i.e., 4 or 5 stars)(hopefully Excellent/5 stars!). Otherwise, I receive no credit for assisting you today. I thank you in advance for taking the time to provide me a positive rating!

Ask Your Own Consumer Protection Law Question
Was this answer helpful?
Ask Roy Hadavi Your Own Question
Roy Hadavi
Roy Hadavi
Roy Hadavi
Category: Consumer Protection Law
Satisfied Customers: 1,213
1,213 Satisfied Customers
Experience: Attorney at Law Offices of Rosenstein & Associates

Roy Hadavi is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,930 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,422 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,607 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,184 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
I have a question about lemon law in California. My new
I have a question about lemon law in California. My new vehicle has extensive problems, and features that were described by the salesman are not as described. The dealership just offered to buy the ve… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
I bought a used car that turned out to be a total lemon. It
I bought a used car that turned out to be a total lemon. It only ran for about a week before it started having issues. Now, the head gasket has blown out and my mechanic and the used car lot's mechani… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
Does lemon law cover dishwasher? Wisconsin. It was bot aug
Second opinion] does lemon law cover dishwasher?JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this?Customer: wisconsinJA: Have you contacted the… read more
LegalGems
LegalGems
Juris Doctorate
11,585 satisfied customers
Does lemon law cover dishwasher? Wisconsin. It was bot aug
It was bot aug of 2013 and i've had several repair calls on this and they have replaced parts and still doesn't clean properly I paid almost $700 for machine now they say I need several parts. Can i do any thing about this?… read more
KLAW
KLAW
Juris Doctorate
2,029 satisfied customers
Have a question about the lemon law in. Bought car as is
Hey i have a question about the lemon law in Virginia. … read more
Gerald, Esq
Gerald, Esq
Juris Doctor
111 satisfied customers
Lemon law, california, yes, this Went in for break clicking
this Went in for break clicking noise when i press the break. First dealership went in about 2-3 times for the issue. Confirmed the issue with two people mechanic and service manager. 2nd time. They said they cant fix the issue. They also said it doesn't affect the driving but the noise and feeling of the click on the break cause me problems. I went in a different audi dealership. they confirmed the noise with a lead mechanic. they replaced the break light switch. At first it didnt make the noise and now after a few months. its making the noise again. I was recently called by audi america for two options. 1 option is to settle with 3500 dollars and 2nd option is to get a new 2018 audi a6. They said i had to pay usage. i dont get that "Good afternoon, We follow the California lemon law for usage. It is your mileage the first time you brought the vehicle into the dealership for the concern 5,843 miles divided by 120,000.00 and multiply it by your purchase price. The amount of $2,273.88 is the correct amount.The usage is not part of your lease contract."I do not get if this is following a lemon law. why isnt this car a LEMON? She (audi america rep) said it was not.… read more
Loren
Loren
542 satisfied customers
I live in California and I want to know about the lemon law.
Second opinion] I live in California and I want to know about the lemon law. I purchased a 2014 Ford Fusion from Car Max and it is very unsafe. The car shuts off on me while I'm driving with no warnin… read more
PhillipsEsq.
PhillipsEsq.
Attorney
JD
804 satisfied customers
I live in California and I want to know about the lemon law.
I live in California and I want to know about the lemon law. I purchased a 2014 Ford Fusion from Car Max and it is very unsafe. The car shuts off on me while I'm driving with no warning. It happens on… read more
Thelawman2
Thelawman2
Doctoral Degree
1,350 satisfied customers
Does the "lemon law" cover used vehicles that have "as is"
Does the "lemon law" cover used vehicles that have "as is" on paperwork even though it is a "certified" used vehicle? Have only owned vehicle less than 2 months. … read more
Loren
Loren
542 satisfied customers
Does the Arizona Lemon Law apply to a leased new vehicle?
Does the Arizona Lemon Law apply to a leased new vehicle? That is, can the lessee file claims under the statute in the same way a buyer could?… read more
LegalGems
LegalGems
Juris Doctorate
11,585 satisfied customers
Do you know if there is a 'lemon law' for automobiles in the
Do you know if there is a 'lemon law' for automobiles in the state of Utah? … read more
Legal Eagle
Legal Eagle
Attorney
Doctoral Degree
2 satisfied customers
I have a question about a lemon law in nj. would you be able
I have a question about a lemon law in nj. would you be able to assist … read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
CA regarding RV lemon law. Damaged roof that the Forest
damaged roof that the Forest River said Beaumont RV dealer did not inform Forest River… read more
WiseOwl58
WiseOwl58
JD Honors Graduate
4,028 satisfied customers
Florida lemon law refrigerator? Kitchen Aid repaired 8 times
florida lemon law refrigerator? Kitchen Aid repaired 8 times since 2013 has quit again … read more
P. Simmons
P. Simmons
Lawyer
Doctoral Degree
1,184 satisfied customers
I had asked a question in the past about a lemon. Well, lol
Good morning. I had asked a question in the past about a lemon. Well, lol and behold the same issue happened again this weekend with my truck. I am extremely upset. I was hoping you could give me some… read more
Infolawyer
Infolawyer
Lawyer
Doctoral Degree
6,930 satisfied customers
I was wondering if there was a lemon law for a person who
I was wondering if there was a lemon law for a person who sales a car "as is" when he claimed that the car had no mechanical issues or transmission issues before I purchased the car I have text messag… read more
Attorney 1
Attorney 1
2,612 satisfied customers
Can a used vehicle be covered under federal/ state lemon law
Can a used vehicle be covered under federal/ state lemon law in S.C. … read more
Loren
Loren
542 satisfied customers
Does Maine's lemon law authorize a repurchase of vehicles by
Does Maine's lemon law authorize a repurchase of vehicles by the manufacturer when there is a defect?… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
29,327 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x