I bought my printer at walmart last august and they wont take it back. Needles to say, it quit printing. They said if I had taken out the extended warranty
they wud have taken it back. Thats where I stand now.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: I bought it last augustg give me a little time to get the info u want.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: model number snprh 1501. If u need more info let me know
JA: How long has this been an issue? What happened right before this popped up?
Customer: approximately two months. cant determine what happened. To enlighten u this is the first time I have addressed the issue.
JA: Is there anything else important you think the Printer Technician should know?
Customer: When a microwave goes bad, u buy a new one, but the printer isn not that old.