Consumer Protection Law

Consumer Protection Law Questions? Ask a Lawyer Now.

Ask a Lawyer,
Get an Answer ASAP!

Consumer Protection Law

The california toll roads have charged me $14k on two cars,

Customer Question
hi JA: Hi. How can I...
hi
JA: Hi. How can I help?
Customer: the california toll roads have charged me $14k on two cars, when in fact they had my debit card, how do i fight htis sorry, they had the card, but did not charge it
JA: What state is this in? And how old is the car?
Customer: calif
JA: Has anything been filed or reported?
Customer: to the DMW, thus i can't register my car
JA: Anything else you want the lawyer to know before I connect you?
Customer: yes, i attempted to settle this when it was a total balance of $8000 and they said no...now that it has maxed out at $14k, they will take half
Submitted: 6 months ago.Category: Consumer Protection Law
Show More
Show Less
Ask Your Own Consumer Protection Law Question
Answered in 5 minutes by:
7/15/2017
Consumer Protection Lawyer: Legal Eagle, Lawyer replied 6 months ago
Legal Eagle
Legal Eagle, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,456
Experience: Licensed to practice before state and federal court
Verified

Hello! I am a California licensed attorney admitted to practice in state and federal court. I have a nearly 100% satisfaction rating so all that means is that you can count on me to help today.

This appears to be a classic breach of contract. A breach of contract just simply means that one party was obligated to perform and they have either have not performed or have said that they will not perform. In this case, if they had your card on file, but failed to charge it and then are asking for additional money in such a high amount after the fact, then it is a breach of contract.

Typically, the aggrieved party is entitled to be returned to the same position they were in before the breach. There’s a site that I’ve used in the past where you can find a good template for advising of a breach of contract (click here). It's a bit easier (and cheaper) than going through litigation and I have seen it be effective in the past. If this doesn’t work, sadly, the only other option is to either go through an informal mediation or file a lawsuit in your local court.

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: Legal Eagle, Lawyer replied 6 months ago

Follow up questions are free, so please feel free to ask away. You can also click here in the future to request me individually. If you don’t have any additional questions, were you satisfied with my service today?

Ask Your Own Consumer Protection Law Question
Customer reply replied 6 months ago
I will look at this...how do i contact after i review this for follow up
Customer reply replied 6 months ago
how do i contact you AFTER i review your suggestion
Consumer Protection Lawyer: Legal Eagle, Lawyer replied 6 months ago

That sounds great. You can always just come back to this URL and ask a follow-up question. Where you can always contact our customer care team and they will be able to direct you back to this conversation potentially.

Ask Your Own Consumer Protection Law Question
Customer reply replied 6 months ago
please, I will call after i review if i have questions...how do i contact you...i.e a phone #
Customer reply replied 6 months ago
hello
Consumer Protection Lawyer: Legal Eagle, Lawyer replied 6 months ago

That's a good question. If we were to exchange information than I would have to charge you for a premium service according to the website rules. It's $10 to exchange. Are you okay with that?

Ask Your Own Consumer Protection Law Question
Customer reply replied 6 months ago
not sure i understand you want $10 more for what
Customer reply replied 6 months ago
hello, please
Consumer Protection Lawyer: Legal Eagle, Lawyer replied 6 months ago

My apologies for the confusion. The website requires that if we are going to exchange private information that it is considered a premium service. If you would like to accept a premium service, then it is just 10 additional dollars and we can exchange private email or phone number information. Is this something that you would be interested in?

Ask Your Own Consumer Protection Law Question
Consumer Protection Lawyer: Legal Eagle, Lawyer replied 6 months ago

Also, please understand that you have to give me a moment. I have to type up my responses and it takes a moment to type it up and respond back to you. So, please give me more than one or two minutes to respond.

Ask Your Own Consumer Protection Law Question
Customer reply replied 6 months ago
pass.. thanks
Consumer Protection Lawyer: Legal Eagle, Lawyer replied 6 months ago

Not a problem let me know if that of this question and hopefully another California attorney will be able to assist you.

Ask Your Own Consumer Protection Law Question
Ask Legal Eagle Your Own Question
Legal Eagle
Legal Eagle
Legal Eagle, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 7,456
7,456 Satisfied Customers
Experience: Licensed to practice before state and federal court

Legal Eagle is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

It worked great. I had the facts and I presented them to my ex-landlord and she folded and returned my deposit. The 50 bucks I spent with you solved my problem.

TonyApopka, FL

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

< Previous | Next >

Meet the Experts:

Infolawyer

Infolawyer

Lawyer

6,930 satisfied customers

Licensed attorney helping individuals and businesses.

Ely

Ely

Counselor at Law

3,422 satisfied customers

Private practice with focus on family, criminal, PI, consumer protection, and business consultation.

Barrister

Barrister

Lawyer

1,607 satisfied customers

Attorney,17 years experience in consumer protection areas

Tina

Tina

Lawyer

1,587 satisfied customers

17 years legal experience including consumer protection law.

P. Simmons

P. Simmons

Lawyer

1,184 satisfied customers

16+ yrs. of legal experience.

LADY LAWYER

LADY LAWYER

Lawyer

748 satisfied customers

Consumer Lawyer

RGMacEsq

RGMacEsq

Lawyer

582 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Consumer Protection Law Questions
Can I be sued from payday loan company name American Web
Can I be sued from payday loan company name American Web loan in florida? … read more
lucy7368
lucy7368
Juris Doctor
763 satisfied customers
I have a company call OMNI Mediation's demanding money for a
I have a company call OMNI Mediation's demanding money for a ill that was supposedly settled. They are threatening court actions and coming to my job to serve papers. Is this company legit? … read more
RGMacEsq
RGMacEsq
Lawyer
Doctoral Degree
582 satisfied customers
Does 3 business days included weekend days? Florida. Not
Does 3 business days included weekend days? JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this? Customer: Florida JA: Have you contacted the man… read more
Legal Eagle
Legal Eagle
Lawyer
7,456 satisfied customers
I purchased the unlimited vacation club package today during
I purchased the unlimited vacation club package today during my stay at a resort in Mexico. It is essentially a timeshare that I got coerced into buying. I want to cancel it. … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,157 satisfied customers
Need to speak with attorney regarding complaint against
Need to speak with attorney regarding complaint against SEARS … read more
Legal Eagle
Legal Eagle
Lawyer
7,456 satisfied customers
My husband and I purchased a Unlimited club vacation
My husband and I purchased a Unlimited club vacation membership on October 5, 2017. We came home and researched the club and found it to be a scam. We did not have the complete deposit they requested … read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,157 satisfied customers
I'm being additionally charged for car rental. I already
I'm being additionally charged for car rental. I already paid online purchase with Priceline and now Avis was me to pay them too. Avis claims they want the loss damage waiver. But I already paid for i… read more
Legal Eagle
Legal Eagle
Lawyer
7,456 satisfied customers
If early in a case where there are 2 other defendants, am I
If I am Defaulted early in a case where there are 2 other defendants, am I still considered a party to the lawsuit? For example: there was a mediation conference months after I was defaulted. They rea… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
If I wanted to file a complaint about an internet company
If I wanted to file a complaint about an internet company based in Illinois that failed to refund money to me after I returned an item to them. to whom would I file this complaint?… read more
LegalGems
LegalGems
Juris Doctorate
10,717 satisfied customers
I sold a vehicle with a dealer #. I thought I did all the
Hello, I sold a vehicle with a dealer #. I thought I did all the right paperwork. He signed and agreed that the vehicle was As is no warranties. A month later he says he is having issues with the car … read more
Thelawman2
Thelawman2
Doctoral Degree
1,295 satisfied customers
I am trying to find out how to file a suit against ford
I am trying to find out how to file a suit against ford motor company for denying a warranty claim … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
Signed for the purchase of an Unlimited Vacation Club
Signed for the purchase of an Unlimited Vacation Club Membership on 7/25/17 in Mexico and am having doubts about it after reading many negatives of the program online. Have seen online that someone in… read more
Thelawman2
Thelawman2
Doctoral Degree
1,295 satisfied customers
How do you force a California General Contractor (according
How do you force a California General Contractor (according to their own contract) who is unwilling (and within statute of limitations) legally demand binding Arbitration (They say mediation in contra… read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
Received civil summons for credit card debt. Called the
Received civil summons for credit card debt. Called the credit card company..told to call another number. Then told to call lawyer office to work out payments. Told they would call back. Have one week… read more
LegalKnowledge
LegalKnowledge
Juris Doctor
28,157 satisfied customers
Will try and make this a shell explanation...I bought a car
Will try and make this a nut shell explanation...I bought a car that was posted as in good condition, ready to drive away. My friend was sent to purchase for me because I was out of town. Shes car clu… read more
Phillips Esq.
Phillips Esq.
Attorney
Juris Doctor
18,366 satisfied customers
How do I prepare for mediation in Texas on someone that is a
how do I prepare for mediation in Texas on someone that is a gambler and has done fraud on our home and 401ks … read more
Bill Attorney
Bill Attorney
law
1,604 satisfied customers
HSBC mediator called and on an old account and said that
HSBC mediator called and on an old account and said that when we signed up for the card we waived the normal seven years expiration and changed it to 20. Is that legal? … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I missed our pretrial conference/mediation in Hillsborough
I missed our pretrial conference/mediation in Hillsborough County, Florida. The matter was brought against us by a former tenant because we did not return his security deposit due to damages and the s… read more
Ray
Ray
Lawyer
Doctoral Degree
30,877 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x