Consumer Protection Law
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In order to hold FedEx liable for the damage, you would need to prove that their handling caused the damage and not customs. That is the first thing. Second, once you prove who caused the damage, you have to prove the value of the damage. So, before you can sue FedEx you have to prove their handling caused the damage, but If you can show that, then you need to file your claim with them for the damaged item and if they refuse to pay then you can sue for the damage.
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Thanks for the response. I have a few questions.
1. Do I need to sue them or just make a claim?
2. The drive was brand new before I sent it and as I said got held up in Indian customs (it could have been them that damaged it)
3. Do you think it is worth it?