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How do I get my money returned from Copy My Commission; they

Customer Question
advertised a 30 day refund?...
How do I get my money returned from Copy My Commission; they advertised a 30 day refund?
Submitted: 12 months ago.Category: Consumer Protection Law
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Customer reply replied 12 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 12 months ago
I have been working for 10-14 days trying to get someone to cancel and return my money, but have not had any results.
Answered in 1 hour by:
11/22/2016
Consumer Protection Lawyer: Zoey, JD, Lawyer replied 12 months ago
Zoey, JD
Zoey, JD, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 28,081
Experience: 18+ years of NYS litigation experience.
Verified

Hi,

I'm Zoey and I'll be assisting you. I'm reviewing your question now.

Did you pay them with a credit card?

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Consumer Protection Lawyer: Zoey, JD, Lawyer replied 12 months ago

Look at the terms of service you had with them and see their stated cancellation policy. Follow their stipulated policy to get your refund. If they don't comply with their own policy, and you can't negotiate anything with them but you paid by debit or credit card, talk to your card carrier, which you want to do anyway to report the unauthorized charge, and ask them to initiate a chargeback.

If your card carrier or bank won't cooperate, you can report them to the Better Business Bureau and to your attorney general's office. You can also report them to the FTC.

Finally, you can sue them in small claims court for their breach of contract.

All of this presupposes that the company is legitimate. If they are scammers, you're not going to be able to find them and it will be a job for law enforcment. Then you'd report the fraud to your police and to the FBI at their Internet Crime Complaint Center at IC3.gov. In that way, even if the police can't find them, as the victim of a crime, you'd be able to deduct your unreimbursed losses when you file your 2016 taxes.

If you reply to me here on this question thread and give the website for the company, I can look into them and determine whether they are likely to be a scam or not.

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Customer reply replied 12 months ago
I used a debit card.
Customer reply replied 12 months ago
No I think I would be better off to forget about I and get a new debit card, so they can not charge anything else to it; I have not used any of their services at all.
Consumer Protection Lawyer: Zoey, JD, Lawyer replied 12 months ago

I agree that you need to cancel the card and get a new one. If they have your debit card and they are scammers, they can literally wipe out your whole bank account. You cannot take that chance and you need to cancel it as soon as possible.

But if you have the website for this company I can see whether it's a legitimate company or not.

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Zoey, JD
Zoey, JD
Zoey, JD, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 28,081
28,081 Satisfied Customers
Experience: 18+ years of NYS litigation experience.

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