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Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 56562
Experience:  Licensed attorney helping individuals and businesses.
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We purchased a 2016 Subaru Outback on June 13, 2016. On

Customer Question

We purchased a 2016 Subaru Outback on June 13, 2016. On September 18,2016 the entire soundnav etc system went out. The dealer, Subaru of Santa Fe was unable to fix it. They ordered a replacement unit. They claim that the unit is on back order and they don't know when the 3rd party supplier will get it off back order. What are my Lemon Law rights?
JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this?
Customer: New Mexico. No attorney or advocate yet.
JA: Have you contacted the manufacturer?
Customer: Over and over again. I have a case number ***** Subaru of America
JA: Anything else you want the lawyer to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Consumer Protection Law
Expert:  Infolawyer replied 8 months ago.

Hello and welcome. I am working on your answer and will be right back!

Expert:  Infolawyer replied 8 months ago.

You have a case for breach of contract. Lemon law need not apply here, since seller has no provided the vehicle as agreed and breached the terms of contract including warranty of merchantibility. You are entitled to your money back or a new car, as you wish. If dealer wont agree, you may threaten and if needed pursue complaint with the attorney general office and state court for breach of contract

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