Consumer Protection Law
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If the auction house received an email allegedly from B to wire the funds, and they did so, and the email was not actually from B, then the auction house is liable to pay B because has never received the funds that they are entitled to. Auction house should have confirmed with B that is how she wanted payment personally before just wiring funds based on an email. With fraud and hackers in the news every day, the auction house has a duty to not be negligent in their business dealings and confirm payment requests with the actual seller.
As for the commission due to A, that wasn't based on the auction house making a profit. It was based on the auction results. So regardless of whether auction house makes a profit or loss, they owe A a commission based on the actual auction results.