How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Infolawyer Your Own Question
Infolawyer, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 57697
Experience:  Licensed attorney helping individuals and businesses.
Type Your Consumer Protection Law Question Here...
Infolawyer is online now
A new question is answered every 9 seconds

I am a Nedbank client, and have a vehicle finance through

Customer Question

Hi Pearl, i am a Nedbank client, and have a vehicle finance through motor finance corp. My payment was returned, R2213.71. and, before i can find out what is happening, they deduct an amount of R1 100 from my account,without any communication. And, after i spoken to them today, they've deducted the rest from my account, after ive agreed to do a transfer tonight. Can any institution, under law, deduct a different amount from your account, or any? Hester
JA: What state are you in? It matters because laws vary by location. Has anything been filed or reported?
Customer: im in south africa. Just discussed it via phone today
JA: Anything else you want the lawyer to know before I connect you?
Customer: not that i can think off, thank you
Submitted: 1 year ago.
Category: Consumer Protection Law
Expert:  Infolawyer replied 1 year ago.

Hello and welcome. I am working on your answer and will be right back!

Expert:  Infolawyer replied 1 year ago.

They can only deduct the agreed amount. Any other deduction is not authorized and would be a breach and potential case of consumer fraud.

Expert:  Infolawyer replied 1 year ago.

Kindly rate me 5 stars.

Have a wonderful weekend.

Expert:  Infolawyer replied 1 year ago.

thanks in advance.