Consumer Protection Law
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Read your banker's life policy carefully when you get it as it should provide that you can return a Medicare supplement policy for any reason within 30 days and receive a full refund. If they failed to comply with your timely request to cancel, then you can file what is known as a declaratory judgment action and seek a court order that forces it to issue a refund. Under TX law a declaratory judgment action allow for your lawyer's fees to be paid by the losing side. So, this should give you some leverage in getting the refund sooner rather than later.
I would suggest that you pay a local medicare law attorney about $150.00 to send a demand letter asking for the refund. We are not permitted to represent JA's customers.
Here is the TX declaratory judgment law.
You may also be able to file a complaint with the TX Dept. of Insurance.
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