Consumer Protection Law
Consumer Protection Law Questions? Ask a Lawyer Now.
Hello. My name is Alex.Thank you for your question.I will be happy to provide you with information you are seeking for educational purposes only.
Was a full refund issues for your purchase?
Thank you for your follow up.
Can you provide me with more details whether the shipping cost was listed for the item when you ordered it and paid for the item and shipping?
Do you understand correctly that you did place the order and were informed of the shipping charge?
Did you check the 3rd party seller's cancellation / return policy?
Did you read Amazon terms of service, where they state that shipping charges are nor refundable in most cases, but the item cost is, even if it is sold by a 3rd party seller?
What is the item that you ordered?
Are you located in Philippines and that is where you want this item to be shipped?
How many of this units are you ordering and is the seller trying to charge you $200 for one item?
So what is the status of the order now?
Has it been shipped and were you provided with a shipping tracking number?
Unfortunately, I don't think I can provide you with a type of answer that you are looking for, so I will opt-out of your question at no charge to you and will open your question up, so other JustAnswer.com legal professionals can review it.
I wish you the best of luck!
A different Professional here.
If you were promised free shipping, then you must be given the free shipping. Otherwise, your recourse would be to file complaint with the Better Business Bureau against Amazon; report them to the Attorney General of the State where they are headquartered or retain the services of a consumer Attorney in the State where they are headquartered to sue them for unfair and deceptive act and practice.
You can use the following sites to find local consumer Attorneys:
Goodluck with your case,
It would also be prudent to file complaint with the Better Business Bureau and the Attorney General's Office. You can do all that online.
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