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Stacy Adkins
Stacy Adkins, Lawyer
Category: Consumer Protection Law
Satisfied Customers: 158
Experience:  Law Clerk for 7 years
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I ordered something thru amazon they took my money then

Customer Question

I ordered something thru amazon they took my money then cancelled it and said it was priced wrong
JA: What state are you in? And is a local attorney or other consumer protection advocate helping with this?
Customer: PA
JA: Have you contacted the manufacturer?
Customer: Yes said it was Amazons fault it was priced wrong
JA: Anything else you want the lawyer to know before I connect you?
Customer: What are my options
Submitted: 10 months ago.
Category: Consumer Protection Law
Expert:  Stacy Adkins replied 10 months ago.

Hi, thanks for your question. I hate to be the bearer of bad news, but unfortunately, you really do not have any options. Under the Amazon Terms of Service (TOS), it states, under "Your Account" in the last sentence of the paragraph: Amazon reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

If you have found my information helpful, please leave a positive rating, even though I'm sure this is not the answer you hoped to hear. I'm sorry you've had this experience, I know how frustrating it can be.

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